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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105206
Report Date: 04/28/2026
Date Signed: 04/28/2026 05:36:08 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2026 and conducted by Evaluator Adriana Macias
COMPLAINT CONTROL NUMBER: 51-CC-20260428105938
FACILITY NAME:NESE KIDS CAREFACILITY NUMBER:
376105206
ADMINISTRATOR:SOSHIA GARCIAFACILITY TYPE:
860
ADDRESS:967 CAMINO DEL RIO SOUTHTELEPHONE:
(619) 295-5500
CITY:SAN DIEGOSTATE: CAZIP CODE:
92108
CAPACITY:80CENSUS: 56DATE:
04/28/2026
UNANNOUNCEDTIME BEGAN:
01:35 PM
MET WITH:Isabelle BesaTIME COMPLETED:
01:50 PM
ALLEGATION(S):
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Facility is operating beyond the conditions of their license
INVESTIGATION FINDINGS:
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On 4/28/2026 at 1:35pm, Licensing Program Analyst (LPA) Adriana Macias conducted an unannounced initial complaint inspection regarding the above allegation. LPA met with director Isabelle Besa and discussed reason for visit. LPA toured the facility and observed 17 infants, 7 toddlers, and 32 preschool children in care with 11 staff. All staff were fingerprint cleared. LPA requested a copy of the children's roster and Personnel Report LIC500.
It was alleged that facility is operating beyond their licensed conditions and based on LPA’s observation and staff interviews, Room 4 was observed to be serving infants under 18 months, which is only licensed to serve toddlers between the ages of 18 months to 36 months.
The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1) the deficiency is being cited on the attached LIC 9099D. Exit interview conducted and report was reviewed with Director Isabelle Besa. A notice of site visit was provided and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 51-CC-20260428105938
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: NESE KIDS CARE
FACILITY NUMBER: 376105206
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/28/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/01/2026
Section Cited
CCR
101161(a)
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101161(a)Limitations on Capacity
(a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation.
This requirement was not met as evidenced by...
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Facility owner stated that a roster of childrens names and ages, with specific assigned classroom information, will be provided to LPA Macias by 5/01/2025 via email.
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Based on LPA's observation and staff interviews, Room #4 is being used for the infant program (ages 12-18 months) and Room #4 has not been approved by licensing which is a potential health, safety or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Keturah Lane
LICENSING EVALUATOR NAME: Adriana Macias
LICENSING EVALUATOR SIGNATURE:

DATE: 04/28/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/28/2026
LIC9099 (FAS) - (06/04)
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