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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376105222
Report Date: 04/23/2026
Date Signed: 04/23/2026 09:40:17 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2026 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20260223164731
FACILITY NAME:MAAC PROJECT HEAD START CARLSBAD 2 LAUREL TREEFACILITY NUMBER:
376105222
ADMINISTRATOR:LEILA EBTEKARIFACILITY TYPE:
860
ADDRESS:1307 LAUREL TREE LNTELEPHONE:
(760) 798-6583
CITY:CARLSBADSTATE: CAZIP CODE:
92011
CAPACITY:24CENSUS: 18DATE:
04/23/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Leila EbtekariTIME COMPLETED:
10:10 AM
ALLEGATION(S):
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Facility did not report an incident(s) to parent/authorized representative




INVESTIGATION FINDINGS:
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On 4/23/26, at 8:30am Licensing Program Analyst, Annette Sutherland, made an unannounced visit to deliver findings on the above referenced allegation. During the investigation, LPA conducted interviews with staff and parents and reviewed all relevant documentation. Based on the information obtained, it was determined that an unreported incident occurred in October 2025 and again in November 2025. Staff did not report the incidents to parents or to the director until mid December 2025. Staff have since been retrained and understand that they must report incidents to director and parents of child involved in a timely manner. The preponderance of evidence standard has been met; therefore, the above allegation is found to be Substantiated and a Type B citation under California Code of Regulations, (Title 22, Division 12 & Chapter 1) is being cited on the attached LIC 9099D. NOTICE OF SITE VISIT WAS GIVEN AND WILL REMAIN POSTED FOR 30 DAYS. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. Exit interview conducted and report was reviewed with the Director, Leila Ebtekari. A notice of site visit was given and must remain posted for 30 days
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/23/2026 and conducted by Evaluator Annette Sutherland
COMPLAINT CONTROL NUMBER: 51-CC-20260223164731

FACILITY NAME:MAAC PROJECT HEAD START CARLSBAD 2 LAUREL TREEFACILITY NUMBER:
376105222
ADMINISTRATOR:LEILA EBTEKARIFACILITY TYPE:
860
ADDRESS:1307 LAUREL TREE LNTELEPHONE:
(760) 798-6583
CITY:CARLSBADSTATE: CAZIP CODE:
92011
CAPACITY:24CENSUS: DATE:
04/23/2026
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Leila EbtekariTIME COMPLETED:
10:10 AM
ALLEGATION(S):
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9
Staff applied sunscreen to children without approval from their authorized representatives



INVESTIGATION FINDINGS:
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On 4/23/26, at 9:30 am Licensing Program Analyst, Annette Sutherland, made an unannounced visit to deliver findings on the above referenced allegation. During the investigation, LPA conducted interviews with staff and parents and reviewed all relevant documentation. Based on the information obtained, it was alleged that an incident occurred in October 2025. During the investigation, LPA conducted interviews with staff and parents and reviewed all relevant documentation. The facility reported that sunscreen is not provided on site unless a child has specific written authorization and brings sunscreen from home for individual use. Based on the information gathered, the LPA was unable to obtain corroborating evidence to support or disprove the allegation. Although the allegation may have occurred or may be valid, there is not a preponderance of evidence to substantiate that a violation occurred. Therefore, the allegation is determined to be Unsubstantiated. An exit interview was conducted, and the report was reviewed with the director Leila Ebtekari. A Notice of Site Visit was provided and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20260223164731
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: MAAC PROJECT HEAD START CARLSBAD 2 LAUREL TREE
FACILITY NUMBER: 376105222
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/23/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/24/2026
Section Cited
CCR
101212(f)
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101212 Reporting Requirements
(f) The items specified in (d)(1)(A) through (H) above shall also be reported to the child's authorized representative. This requirement was not met as evidenced by…
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Director stated that she has already conducted a training with staff. Director has provided an agenda of the meeting to LPA.
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Based upon interviews with multiple parties, the facility did not provide the child’s authorized representative an incident report which poses a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Annette Sutherland
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3