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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300051
Report Date: 12/23/2025
Date Signed: 12/23/2025 11:15:27 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/22/2025 and conducted by Evaluator Kelly Gerth
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20251222150347
FACILITY NAME:LEARNING JUNGLE ESCONDIDO EASTFACILITY NUMBER:
376300051
ADMINISTRATOR:GUTIERREZ, MARIAFACILITY TYPE:
850
ADDRESS:1851 E WASHINGTONTELEPHONE:
(760) 745-0115
CITY:ESCONDIDOSTATE: CAZIP CODE:
92027
CAPACITY:47CENSUS: 15DATE:
12/23/2025
UNANNOUNCEDTIME BEGAN:
08:59 AM
MET WITH:Director Maria Isabel Gutierrez TIME COMPLETED:
11:27 AM
ALLEGATION(S):
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Day care child sustained unexplained injuries while in care
Staff did not properly supervise day care child
INVESTIGATION FINDINGS:
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 On the above date and time, Licensing Program Analyst (LPA) Kelly Gerth arrived unannounced at the facility to investigate the allegation(s) above from a complaint made to Community Care Licensing (CCL) on December 22, 2025. LPA Gerth met with Director Maria Isabel Gutierrez, conducted a tour of the facility, took census and discussed the reason for the visit and the allegations from the complaint; Day care child sustained unexplained injuries while in care and Staff did not properly supervise day care child. At the time of this visit, LPA observed 4 staff supervising 15 children in care.
During the investigation, LPA Gerth conducted confidential interviews with 3 staff members and the reporting party. LPA Gerth gathered evidence pertinent to the investigation including communication records, time sheets, incident reports and photographic evidence.
Regarding the allegation Day care child sustained unexplained injuries while in care. During the investigation, 4/4 interviews corroborated that Child 1 (C1) did sustain an injury while in care at the CCC, however the way in which the child sustained the injury could not be confirmed. Interviews conducted further revealed that although the facility was in ratio at the time, the injuries sustained could not be explained (continued)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 12/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20251222150347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300051
VISIT DATE: 12/23/2025
NARRATIVE
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by the temporary substitute staff member that was responsible for supervising the child at the time of the incident and that the staff member did give conflicting statements. Although the permanent staff of the facility took action of sending the temporary staff home early, and blocking off the option of the temporary staff as a returning substitute to the CCC, the facility was still unable to explain how the injury occurred to the child but did confirm the injury occurred while in care. Therefore, based on the preponderance of evidence, the above allegation is found to be SUBSTANTIATED.
Regarding the allegation, Staff did not properly supervise day care child. During the investigation LPA Gerth conducted a total of 4 interviews which included the reporting party. Interviews revealed that all staff present during the date of the incident had discussed concerns of the lack of supervision being provided by a temporary substitute staff member and other separate staff did try to step in to aid the classroom due to the concerns. Interviews also revealed that the permanent staff took measures to block off the option of the temporary staff as a returning substitute and communicated this to the sub agency from which the temporary staff was contracted from. Additional staff present the day of the incident revealed that the incident could have easily been prevented had the classroom had proper supervision. Therefore, based on the preponderance of evidence, the above allegation is found to be SUBSTANTIATED.
See 809 D Page for deficiencies cited.
A copy of this report, appeal rights and Notice of Site Visit were discussed and provided to Facility representative and was reminded that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 12/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 10-CC-20251222150347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300051
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/23/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
01/09/2026
Section Cited
CCR
101229(a)(1)
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101229(a)(1) Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. (1) No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation. This requirement was not met as evidenced by;
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 By POC date, the facility representative stated the CCC will present a comprehensive training plan created and conducted by the Regional Director, of the for the care and supervision of children, to CCL for all permanent and temporary staff. The Regional Director will also provide a calendar of dates in which she will regularly be present at the facility to support the site, over the next 3 months, on a weekly basis.
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 On 12/17/25 a child sustained unexplained injuries to the face while in care of the CCC, which staff interviews revealed to be due to lack of supervision which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 12/23/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/23/2025
LIC9099 (FAS) - (06/04)
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