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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300051
Report Date: 04/29/2026
Date Signed: 04/29/2026 03:57:22 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/18/2026 and conducted by Evaluator Sumayya Habeebulla
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260318134809
FACILITY NAME:LEARNING JUNGLE ESCONDIDO EASTFACILITY NUMBER:
376300051
ADMINISTRATOR:GUTIERREZ, MARIAFACILITY TYPE:
850
ADDRESS:1851 E WASHINGTONTELEPHONE:
(760) 745-0115
CITY:ESCONDIDOSTATE: CAZIP CODE:
92027
CAPACITY:47CENSUS: 27DATE:
04/29/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Maria Gutierrez TIME COMPLETED:
03:00 PM
ALLEGATION(S):
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- Staff did not ensure the center was free of pests
INVESTIGATION FINDINGS:
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On date and time listed, Licensing Program Analyst (LPA) Sumayya Habeebulla arrived unannounced at the facility and met with Facility Director Maria Gutierrez to deliver the investigative findings for the above stated allegation.

During the investigation, interviews were conducted with the Facility Staff and other pertinent parties. LPA also obtained copies of pertinent records that included: pictures, treatment dates etc.

According to interviews conducted and evidence gathered, the facility became aware of a termite infestation in Room #5 on March 12, 2026. On that date, staff observed termite droppings on children’s sleeping mats and promptly notified administration.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20260318134809
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300051
VISIT DATE: 04/29/2026
NARRATIVE
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The Facility Director reported the issue through the Learning Jungle Portal to the Program Administrator, and service estimates for treatment were obtained; however, treatment was not completed until March 26, 2026. The LPA confirmed that children were relocated to Rooms #3, #4, and #6, and that all personal belongings were removed from Room #5 and cleaned prior to relocation. Staff reported that both the classrooms and the children’s belongings were cleaned before the transfers. Room #5 remained closed until the extermination treatment was completed. Although the facility took steps to address the situation by closing Room #5 and relocating children, approximately two weeks elapsed between the initial identification of the termite infestation and the completion of treatment. During this period, children continued to attend the facility and were accommodated in classrooms other than their assigned Room #5. The delay in completing extermination services following identification of the infestation may indicate a lapse in timely response to health and safety concern.

Based on LPAs observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 & Chapter 1, 101238 (a)(1) Buildings and Grounds are being cited on the attached LIC 9099D

An exit interview was conducted with Facility Director Maria Gutierrez a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20260318134809
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300051
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/29/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/07/2026
Section Cited
CCR
101238(a)(1)
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(a) The childcare center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children...(1) The licensee shall take measures to keep the center free of ... other insects...This requirement is not met as evidenced by:
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By POC date, Licensee agrees to submit a written statement that outlines a plan to ensure proper steps will be taken to ensure the completion of required treatment to be completed in a timely manner to ensure the health and safety of children in care.
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Based on interviews, evidence collected and records reviewed, the licensee did not comply with the section cited above where it was found that Staff did not ensure the center was free of pests, which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 04/29/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3