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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300053
Report Date: 05/04/2022
Date Signed: 05/04/2022 02:40:47 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2022 and conducted by Evaluator Linda M Almaraz
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20220314083935
FACILITY NAME:LEARNING JUNGLE ESCONDIDO EASTFACILITY NUMBER:
376300053
ADMINISTRATOR:POLK, SUSANFACILITY TYPE:
830
ADDRESS:1851 E WASHINGTONTELEPHONE:
(760) 745-0115
CITY:ESCONDIDOSTATE: CAZIP CODE:
92027
CAPACITY:10CENSUS: 3DATE:
05/04/2022
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Director, Jesusa PolkTIME COMPLETED:
02:50 PM
ALLEGATION(S):
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Staff are discriminating against a day-care child
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Linda Almaraz made an unannounced subsequent visit for the purpose of completing the complaint investigation, in regards to the above allegation. LPA met with Director Jesusa Polk, and explained the reason for todays visit.

The investigation consisted of the following: On 3/23/2022, LPA interviewed the Director, staff and requested documents. On 3/25/2022, LPA interviewed an additional staff not present during the last visit, via telephone.

The investigation revealed the following: It was alleged a teacher in the infant classroom was discriminating against other children because of their looks and was showing favoritism amongs the children. Interviews conducted with staff revealed Teacher #1 tends to only watch particular children and play with them. (Continued on an LIC9099-C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Linda M Almaraz
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20220314083935
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300053
VISIT DATE: 05/04/2022
NARRATIVE
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Interviews also revealed there has been instances where Teacher #1 will only give snacks or water to the children near her and do not offer snacks to the other children. In one occasion, the teacher gave stickers to all the children except one (1) child. Another staff indicated Teacher #1 only passed out water to the children she had near her. Interviews with staff indicated the teacher tends to only favor children based on their physical appearance. LPA interviewed Teacher #1 who denied not giving snacks, water or stickers to other children. Teacher #1 stated the children she oversees tend to be the same one's by coincidence. Interviews with teachers also revealed the teacher have made comments out loud in front of the children and other teachers stating which children are her favorites.

This agency has investigated the above allegation of "Staff are discriminating against a day-care child." Based on LPA’s interviews conducted this allegation is substantiated.

See LIC9099-D for deficiency cited. A Notice of Site Visit was posted.

An exit interview was conducted, appeal rights discussed and provided along with a copy of this report to the Director on this date. A copy of this report must be made available to the public upon request for three years.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Linda M Almaraz
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20220314083935
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300053
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/04/2022
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/01/2022
Section Cited
CCR
101223(a)(3)
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(a) The licensee shall ensure that each child is accorded the following personal rights:(3) To be free from corporal or unusual punishment...... eating, sleeping or toileting; or withholding of shelter, clothing medication or aids to physical functioning.
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Licensee will conduct Personal Rights training with all staff and include material/ scenarios that cover regualtions on CCR 101223.
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This requirement was not met as evidence by: Staff #1 giving snacks, water and stickers to only particular children.
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Licensee will submit the training material and a sign in sheet of staff who attended the training by POC due date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Linda M Almaraz
LICENSING EVALUATOR SIGNATURE:

DATE: 05/04/2022
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/04/2022
LIC9099 (FAS) - (06/04)
Page: 3 of 3