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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300053
Report Date: 01/25/2023
Date Signed: 01/25/2023 11:05:45 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/21/2022 and conducted by Evaluator Sumayya Habeebulla
COMPLAINT CONTROL NUMBER: 10-CC-20221121130936
FACILITY NAME:LEARNING JUNGLE ESCONDIDO EASTFACILITY NUMBER:
376300053
ADMINISTRATOR:POLK, SUSANFACILITY TYPE:
830
ADDRESS:1851 E WASHINGTONTELEPHONE:
(760) 745-0115
CITY:ESCONDIDOSTATE: CAZIP CODE:
92027
CAPACITY:20CENSUS: 5DATE:
01/25/2023
UNANNOUNCEDTIME BEGAN:
10:05 AM
MET WITH:Maria GutierrezTIME COMPLETED:
11:15 AM
ALLEGATION(S):
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• Facility staff handled child in a rough manner.
• Facility staff yelled at child.
• Staff comingled children (infant and preschool)
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Sumayya Habeebulla arrived at the facility for the purpose of conducting a subsequent complaint visit, which includes concluding the investigation and delivering the investigation findings regarding the compliant investigation initiated on 11/21/22. . LPA met with Assistant Director Maria Gutierrez and discussed the above allegations.

On 11/28/22 LPA Habeebulla conducted interviews with 7 staff members, including the Assistant Director, all of whom are pertinent to this investigation. Along with interviews, the investigation revealed that:
There is an allegation that the staff handled a child in a rough manner.

See LIC 9099C for continuation
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 01/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20221121130936
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300053
VISIT DATE: 01/25/2023
NARRATIVE
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Based on the information obtained and pertinent interviews conducted, LPA was unable to corroborate allegation as there were no eyewitnesses to the incident and was unable to gather any evidence. In addition, after speaking with the complainant, LPA was unable to obtain further details of the incident, including names and/or details of the date it occurred, and who specifically was involved. Due to a lack of information, LPA was unable to interview the child in question and could not confirm that the incident occurred.

The second allegation is that the staff yelled at a child. Based on the information obtained and pertinent interviews conducted with staff, LPA was unable to gather pertinent information regarding the name of the child and/or when it occurred. LPA noted that staff have a tendency to speak in a loud voice while in class, but confirmed that they did so while directing children from across the room and was common practice to get their attention. In addition, LPA confirmed that there were no eyewitnesses to the incident and was therefore unable to gather evidence of the allegation involving the child.

The third allegation is that the staff commingled children from preschool and infant care. Based on the information obtained and pertinent interviews conducted with staff, LPA noted that facility does not commingle children in any of the classrooms. LPA was informed that if the census was low in any of the preschool classrooms, that the classrooms were combined together, but always maintained ratio and none of the other classrooms were commingled at any point of the operational hours of the facility, especially if they were from different age groups. Based on a lack of pertinent information, LPA was unable to corroborate allegation as there were no eyewitnesses to the incident and could not verify when it occurred.

LPA Habeebulla concluded that there was not enough corroborating evidence obtained during the investigation on all the three allegations. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
An exit interview was conducted, a Notice of Site Visit posted, and a copy of this report was provided to the facility on this date and time.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Sumayya Habeebulla
LICENSING EVALUATOR SIGNATURE:

DATE: 01/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2