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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300053
Report Date: 09/21/2023
Date Signed: 09/21/2023 11:30:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/02/2023 and conducted by Evaluator Jeanette Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230802082932
FACILITY NAME:LEARNING JUNGLE ESCONDIDO EASTFACILITY NUMBER:
376300053
ADMINISTRATOR:GUTIERREZ, MARIAFACILITY TYPE:
830
ADDRESS:1851 E WASHINGTONTELEPHONE:
(760) 745-0115
CITY:ESCONDIDOSTATE: CAZIP CODE:
92027
CAPACITY:20CENSUS: 9DATE:
09/21/2023
UNANNOUNCEDTIME BEGAN:
10:52 AM
MET WITH:Director Maria GutierrezTIME COMPLETED:
11:34 AM
ALLEGATION(S):
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Staff make inappropriate comments to day care children.
Staff are not properly changing day care children's diapers.
Staff leave awake day care children in their cribs.
Staff are not adequately supervising day care children.
Staff do not follow safe sleep practices for day care children.
INVESTIGATION FINDINGS:
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On the date and time listed above, Licensing Program Analyst (LPA) Jeanette Sanchez arrived at the facility to deliver final investigative findings for the allegation as listed above. An initial complaint inspection was conducted on 8/10/2023. During the investigation, LPA reviewed facility and children records, conducted interviews and observed classrooms.

On 8/2/2023, a complaint allegation was reported to Community Care Licensing (CCL); more specifically that: staff make inappropriate comments to day care children; staff are not properly changing day care children's diapers; staff leave awake day care children in their cribs; staff are not adequately supervising day care children; staff do not follow safe sleep practices for day care children.

On 8/10/2023. LPA interviewed staff in regards to the allegations. While some staff did say that they've witnessed other staff vocalize frustration towards children, most said they had not witnessed staff making inappropriate comments to children. Some staff stated that due to the number of enrolled children,
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20230802082932
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300053
VISIT DATE: 09/21/2023
NARRATIVE
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there are times that a child is left asleep for less than a few minutes on a boppy pillow while they wait for assistance to transfer the child to the crib. All staff said that children are never allowed to remain asleep on the boppy. Staff were able to tell LPA what the regulations require for infant safe sleep. They were also able to recite proper diaper changing procedure. No staff said they witnessed staff leaving children unsupervised. Staff stated there is a "no cell phone" policy and only use cell phones to log information into the iBloom app. All staff denied leaving children to cry in their crib.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove
the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted, and this report was reviewed with Director Maria Gutierrez. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Jeanette Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/21/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2