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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300053
Report Date: 10/17/2025
Date Signed: 10/17/2025 12:13:55 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/22/2025 and conducted by Evaluator Kelly Gerth
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250822061611
FACILITY NAME:LEARNING JUNGLE ESCONDIDO EASTFACILITY NUMBER:
376300053
ADMINISTRATOR:GUTIERREZ, MARIAFACILITY TYPE:
830
ADDRESS:1851 E WASHINGTONTELEPHONE:
(760) 745-0115
CITY:ESCONDIDOSTATE: CAZIP CODE:
92027
CAPACITY:20CENSUS: 7DATE:
10/17/2025
UNANNOUNCEDTIME BEGAN:
12:19 PM
MET WITH:Site Director Maria Isabel Gutierrez TIME COMPLETED:
12:50 PM
ALLEGATION(S):
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Staff did not prevent a day-care child from sustaining injuries while in care.
INVESTIGATION FINDINGS:
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 On the above listed date and time, Licensing Program Analyst (LPA) Kelly Gerth made an unannounced visit and met with Learning Jungle Escondido East (CCC) Site Director Maria Isabel Gutierrez to deliver the findings from a complaint made to Community Care Licensing (CCL) on August 22, 2025. The complaint CCL received stated the following allegations: Staff did not prevent a day-care child from sustaining injuries while in care.
On 08/26/2025, LPA Kelly Gerth made an unannounced visit to conduct investigations regarding the complaint of the above allegation(s). During the investigation, confidential interviews were conducted with staff members, video footage was reviewed and copies of pertinent records that included: personnel and children’s rosters, photo evidence, and communication records. Additional visits and/or interviews were also conducted on 08/25/25, 09/04/25, 09/11/25 and 10/03/25.
Regarding the allegation Staff did not prevent a day-care child from sustaining injuries while in care.
See Continuation Page
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 10-CC-20250822061611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300053
VISIT DATE: 10/17/2025
NARRATIVE
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Page 2/2

Based on video evidence provided by the CCC, photographic documentation, admission statements made by the CCC in communication records, and corroborating information obtained through interviews conducted on all investigative dates, LPA determined that the bruising observed on Child 1's (C1) forearm was the result of a staff member pulling C1 by the arm. Based on the preponderance of evidence, the above allegation is found to be SUBSTANTIATED.

See 9099 D Page for Deficiency cited: CCR 101223(a)(2) Personal Rights
This is a repeat deficiency and civil penalties have been issued.

A copy of this report, appeal rights and Notice of Site Visit were discussed and provided to Facility representative and was reminded that the “Notice of Site Visit” must be posted for 30 consecutive days. Failure to post will result in Civil Penalties of $100.00.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 10-CC-20250822061611
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: LEARNING JUNGLE ESCONDIDO EAST
FACILITY NUMBER: 376300053
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/17/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/29/2025
Section Cited
CCR
101223(a)(2)
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(a) The licensee shall ensure that each child is accorded the following personal rights; (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by;
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The Licensee/Facility Representative (above site level) will submit a written plan to CCL by POC date. This plan will detail an updated Personal Rights training policy and procedure applicable to all employees, including both permanent and temporary staff. The plan will also include provisions for ongoing support and regular refresher trainings provided by admin (above site level), as well as scheduled monthly follow-up evaluations over the next six months. These evaluations will be conducted and documented collaboratively between administration and site-level staff to monitor and assess improvements and ensure continued compliance with the regulation.
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Based on interviews, evidence collected and records reviewed, the licensee did not comply with the section cited above where it was found that the allegation Staff did not prevent a day-care child from sustaining injuries while in care, is Substantiated, Which poses a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Kelly Gerth
LICENSING EVALUATOR SIGNATURE:

DATE: 10/17/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/17/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3