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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376300228
Report Date: 10/31/2023
Date Signed: 10/31/2023 04:15:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/26/2023 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20231026090936
FACILITY NAME:YAWN FAMILY CHILD CAREFACILITY NUMBER:
376300228
ADMINISTRATOR:YAWN,CYNTHIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 492-4398
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:14CENSUS: 17DATE:
10/31/2023
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Cynthia YawnTIME COMPLETED:
03:35 PM
ALLEGATION(S):
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9
Child care is over ratio
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA's) Keely Messerschmidt and Amber Shaw arrived at the facility for the purpose of initiating a complaint investigation regarding the above-mentioned allegations. LPA met with the Licensee, Cynthia Yawn informing her of the purpose for the visit.

On October 26th, 2023, Community Care Licensing (CCL) received a complaint alleging that child care is over ratio. LPA Messerschmidt conducted interviews with the Licensee and three children. During this visit, LPAs toured the facility and took census. LPAs observed a total of 17 children, 6 of whom were infants and 11 preschoolers. Licensee is being cited a Type A violation for being over capacity and out of ratio per Title 22 Regulations.


See LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 10-CC-20231026090936
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: YAWN FAMILY CHILD CARE
FACILITY NUMBER: 376300228
VISIT DATE: 10/31/2023
NARRATIVE
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Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are SUBSTANTIATED.

Upon receipt, licensee shall post and provide copies of this licensing report to parents/guardians of children in care at the facility and to parents/guardians of children newly enrolled at the facility for the next 12 months.

The Notice of Site Visit and Type A Deficiencies from today’s visit must be posted for 30 days. Failure to keep these posted for the entire 30 days will result in an immediate $100 civil penalty for each.

An exit interview was conducted with Licensee and a copy of this report was provided. Appeal Right were discussed and provided.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 10-CC-20231026090936
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: YAWN FAMILY CHILD CARE
FACILITY NUMBER: 376300228
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/31/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
11/01/2023
Section Cited
CCR
102416.5(f)
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Staffing Ratio and Capacity : The total licensed capacity for a Large Family Child Care Home shall not exceed fourteen children.

This was not met as evidenced by,
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Licensee agrees to review Title 22 Regulations for ratio and capacity and send LPA her plan on maintaining ratio daily via email by 11/1/23.
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based on observation 17 children were in the home including: 6 infants and 11 preschoolers. This poses an immediate risk to the health and safety of the children
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/26/2023 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20231026090936

FACILITY NAME:YAWN FAMILY CHILD CAREFACILITY NUMBER:
376300228
ADMINISTRATOR:YAWN,CYNTHIAFACILITY TYPE:
810
ADDRESS:2261 BLISS CIRCLETELEPHONE:
(760) 492-4398
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:15CENSUS: 17DATE:
10/31/2023
UNANNOUNCEDTIME BEGAN:
01:20 PM
MET WITH:Cynthia YawnTIME COMPLETED:
03:35 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Day care children locked in closet
INVESTIGATION FINDINGS:
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3
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5
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7
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9
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12
13
Licensing Program Analysts (LPA's) Keely Messerschmidt and Amber Shaw arrived at the facility for the purpose of initiating a complaint investigation regarding the above-mentioned allegations. LPA met with the Licensee, Cynthia Yawn informing her of the purpose for the visit. LPA interviewed Licensee and 3 children during this visit.

On October 26th, 2023, Community Care Licensing (CCL) received a complaint alleging that day care children have been locked in a closet. LPA Messerschmidt conducted interviews with the Licensee and three children. Based on interviews and observation the allegation that children are locked in a closet cannot be corroborated.

See LIC809-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 10-CC-20231026090936
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: YAWN FAMILY CHILD CARE
FACILITY NUMBER: 376300228
VISIT DATE: 10/31/2023
NARRATIVE
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Based on the information obtained during this investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Licensee, Cynthia Yawn, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Director understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 10/31/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/31/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5