376301044-1-28-2026-10-CC-DMUN-DQWQCX-20260202110350

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376301044
Report Date: 01/28/2026
Date Signed: 01/28/2026 09:50:04 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2025 and conducted by Evaluator Hayley Corn

COMPLAINT CONTROL NUMBER: 10-CC-20251216095232

FACILITY NAME:	GRACE PRESBYTERIAN CHURCH PRESCHOOL		FACILITY NUMBER:	376301044
ADMINISTRATOR:	MAYER, KATHRYN		FACILITY TYPE:	860
ADDRESS:	1450 E VISTA WAY		TELEPHONE:	(562) 209-3113
CITY:	VISTA	STATE: CA	ZIP CODE:	92084
CAPACITY:	60	CENSUS: 12	DATE:	01/28/2026
		UNANNOUNCED	TIME BEGAN:	09:30 AM
MET WITH:	Frankie Zavala, Director		TIME COMPLETED:	10:10 AM

ALLEGATION(S):

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Staff left child in soiled diaper for an extended period of time.

INVESTIGATION FINDINGS:

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On January 28, 2026 at 09:30 AM, Licensing Program Analyst (LPA), Hayley Corn arrived at Grace Presbyterian Church Preschool to deliver the investigative findings of the allegation listed above. LPA met with Director, Frankie Zavala.

On December 16, 2025, a complaint was received alleging staff left child in soiled diaper for an extended period of time. Specifically, it was alleged on four separate occasions, Child 1 (C1) was picked up with a full diaper that resulted in a rash.

On December 17, 2025, LPA and LPM arrived at the facility and interviewed two staff. LPA reviewed the center’s diaper changing procedures which included thorough cleaning and reporting of any rashes or other concerns after each diaper change. C1’s diaper changing logs were reviewed and showed consistent diaper checks and changes during their time at the facility. In addition, the Director made an agreement with the parent where C1’s diaper would be checked at each pick up and that parent would sign that C1

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Hayley Corn
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 10-CC-20251216095232

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

FACILITY NAME: GRACE PRESBYTERIAN CHURCH PRESCHOOL	FACILITY NUMBER: 376301044
	VISIT DATE: 01/28/2026

NARRATIVE

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was clean and rash free. LPA made several attempts to speak with C1’s parent but has been unable to make contact.

Based on LPA’s observations, files reviewed, and interviews conducted, the allegation staff left child in soiled diaper for an extended period of time is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Appeal rights were issued and discussed with the director and their signature on this form acknowledges receipt of these rights.

Exit interview was conducted and report was reviewed by Director, Frankie Zavala. A notice of site visit was given to licensee and must remain posted on, or immediately adjacent to the interior side of the main door for 30 days. The report must be made available to the public for three years. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Hayley Corn
LICENSING EVALUATOR SIGNATURE:	DATE: 01/28/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/28/2026

LIC9099 (FAS) - (06/04)

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