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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376301112
Report Date: 08/05/2026
Date Signed: 08/05/2026 11:19:56 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/22/2026 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20260722172619
FACILITY NAME:EES SUNSET EARLY EDUCATION CENTERFACILITY NUMBER:
376301112
ADMINISTRATOR:POLANCIC, AMBERFACILITY TYPE:
860
ADDRESS:510 SUNSET DRIVETELEPHONE:
(858) 569-7273
CITY:VISTASTATE: CAZIP CODE:
92081
CAPACITY:72CENSUS: 35DATE:
08/05/2026
UNANNOUNCEDTIME BEGAN:
10:45 AM
MET WITH:Amber Polancic, DirectorTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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1. Staff did not prevent day-care children from engaging in inappropriate interactions.
INVESTIGATION FINDINGS:
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On August 5, 2026, at 10:45 AM, Licensing Program Analyst (LPA) William Chancellor arrived unannounced at EES Sunset Early Education Center (CCC) and met with the Director, Amber Polancic to conclude the investigation regarding the allegation listed above. During the visit, 35 children were present, and the Director reported that 56 are currently enrolled.

The investigation was initiated following a complaint received on July 22, 2026, alleging that staff did not prevent day-care children from engaging in inappropriate interactions. The complaint alleged that child 1 (C1) disclosed that child 2 (C2) had touched C1’s private parts with their mouth. The center’s protocol regarding supervision and restroom procedures was reviewed as part of the investigation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20260722172619
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: EES SUNSET EARLY EDUCATION CENTER
FACILITY NUMBER: 376301112
VISIT DATE: 08/05/2026
NARRATIVE
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Three of three confidential interviews denied the allegation. Interviewees consistently stated that restroom procedures require children to use the restroom one at a time and that staff maintain supervision at all times. Staff also reported that no children have come forward with concerns regarding inappropriate touching, conversations about private parts, or issues involving personal boundaries. In addition, two out of two confidential interviews denied witnessing any inappropriate interactions or behaviors between children.

Due to conflicting statements and limited evidence, LPA was unable to determine whether staff failed to prevent inappropriate interactions between children. This allegation may have occurred; however, it is not supported or proven by evidence. Therefore, the allegation is unsubstantiated.

An exit interview was conducted, and a copy of this report, appeal rights, and a Notice of Site Visit, were provided to Director Amber Polancic. The Notice of Site Visit must remain posted for 30 consecutive days in a prominent location visible to families and caregivers.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 08/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/05/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2