376600090-7-29-2026-20-CC-SSIO-DWLQSU-20260803122604

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600090
Report Date: 07/23/2026
Date Signed: 07/29/2026 05:00:12 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2026 and conducted by Evaluator Victoria Felix

PUBLIC

COMPLAINT CONTROL NUMBER: 20-CC-20260508083731

FACILITY NAME:	LA PETITE ACADEMY, INC.		FACILITY NUMBER:	376600090
ADMINISTRATOR:	KRISTEN COBB		FACILITY TYPE:	850
ADDRESS:	795 CORRAL CANYON ROAD		TELEPHONE:	(619) 421-5238
CITY:	BONITA	STATE: CA	ZIP CODE:	91902
CAPACITY:	110	CENSUS: 47	DATE:	07/23/2026
		UNANNOUNCED	TIME BEGAN:	02:15 PM
MET WITH:	Silvia Cardenas		TIME COMPLETED:	03:25 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Licensee did not ensure the facility was in good repair.
Staff are operating out of ratio.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 07/23/2026 at 2:15 p.m., Licensing Program Analyst (LPA), Victoria Felix conducted an unannounced complaint inspection to deliver the findings regarding the above allegations. The LPA met with Assistant Director Silvia Cardenas, explained the purpose of the inspection, and conducted a tour of the indoor and/or outdoor areas to gather census. Also present were the Assistant Director, eight (8) staff members, and 47 children.

During the course of the investigation, LPA Felix conducted interviews with the Assistant Director, several staff members, and several daycare parents. The facility roster and other relevant documents pertaining to the investigation were obtained and reviewed.

It was alleged that the facility failed to ensure the premises were maintained in good repair. Interviews that were conducted reported concerns regarding the overall condition of the facility, including structural damage, pest activity, and water intrusion that resulted in the temporary closure of a classroom.
This report is an amended version of the original report created on 7/23/2026

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Victoria Felix
LICENSING EVALUATOR SIGNATURE:	DATE: 07/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 20-CC-20260508083731

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LA PETITE ACADEMY, INC.	FACILITY NUMBER: 376600090
	VISIT DATE: 07/23/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Throughout the complaint investigation, it was discovered that the 2-year-old classroom didn’t have a window screen in one of the windows. The window screen was installed the next day by the facility.

During the investigation, the LPA observed maintenance deficiencies, including damaged window screens and evidence of a prior water leak that resulted in a musty odor. Although the facility provided documentation demonstrating ongoing repair and maintenance efforts, the evidence obtained indicates that some identified maintenance issues were not addressed promptly. These conditions indicate the facility was not maintained in good repair.

It was alleged that Room #2 operated out of the required teacher-child ratio on multiple occasions. LPA reviewed Room #2's sign-in and sign-out sheets, transition logs, and staff schedules. The transition logs are completed by teaching staff, who document the time they enter and leave the classroom, along with the number of children present at the time they sign in and sign out. Based on the records reviewed, Room #2 did not consistently maintain the required teacher-child ratios. Specifically, on May 12, 2026 transition logs reflected that there were 25 children supervised by one (1) staff member for approximately 25 minutes, resulting in the classroom operating out of ratio during that time.

Based on interviews conducted by the LPA, observations made during the investigation, and records reviewed, the preponderance of evidence standard has been met. Therefore, the above allegations is determined to be SUBSTANTIATED.

Pursuant to the California Code of Regulations, Title 22, Division 12, Chapter 1, two (2) Type B citation are being issued and is documented on the attached LIC 9099D.

Exit interview conducted and report was reviewed with the licensee, Assistant Director, Silvia Cardenas.
A notice of site visit was given and must remain posted for 30 days.

This report is an amended version of the original report created on 7/23/2026.

SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Victoria Felix
LICENSING EVALUATOR SIGNATURE:	DATE: 07/29/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 20-CC-20260508083731

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LA PETITE ACADEMY, INC.	FACILITY NUMBER: 376600090
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 07/23/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/21/2026 Section Cited CCR 101238(a)	1 2 3 4 5 6 7	Buildings and Grounds 101238 (a) The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.This requirement was not met as evidenced by..	1 2 3 4 5 6 7	Assistant Director stated that the Director will conduct a staff meeting to discuss the importance of maintaining the facility in good repair and ensuring that staff promptly notify upper management when repairs or maintenance issues are identified.
	8 9 10 11 12 13 14	Based on interviews conducted and record review the licensee did not comply with the section cited above as the facility had damaged window screens and evidence of a prior water leak that resulted in a musty odor which poses a potential health, safety or personal rights risk to the children in care.	8 9 10 11 12 13 14	The facility will provide documentation confirming that staff who attended the meeting acknowledged the information presented. This report is an amended version of the original report created on 7/23/2026.
Type B 08/21/2026 Section Cited CCR 101216.3(a)	1 2 3 4 5 6 7	Teacher-Child Ratio 101216.3 (a) There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance. This requirement was not met as evidence by..	1 2 3 4 5 6 7	Lead Teacher Brianna Bustos, stated that Director will conduct a staff meeting to discuss teacher-child ratios, emphasize the importance of maintaining proper documentation, and reinforce the requirement to notify upper management whenever assistance is needed to remain in compliance with ratio requirements.
	8 9 10 11 12 13 14	Based on interviews and record review the facility did not comply with the section above as on May 12, 2026 transition logs reflected that there were 25 children supervised by one (1) staff member for approximately 25 minutes, resulting in the classroom operating out of ratio during that time.	8 9 10 11 12 13 14	The facility will provide documentation confirming that staff who attended the meeting acknowledged the information presented. This report is an amended version of the original report created on 7/23/2026.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Selina Siao
LICENSING EVALUATOR NAME: Victoria Felix
LICENSING EVALUATOR SIGNATURE:	DATE: 07/29/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 3