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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600090
Report Date: 03/06/2025
Date Signed: 03/06/2025 02:15:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2024 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20241210125630
FACILITY NAME:LA PETITE ACADEMY, INC.FACILITY NUMBER:
376600090
ADMINISTRATOR:KRISTEN COBBFACILITY TYPE:
850
ADDRESS:795 CORRAL CANYON ROADTELEPHONE:
(619) 421-5238
CITY:BONITASTATE: CAZIP CODE:
91902
CAPACITY:110CENSUS: DATE:
03/06/2025
UNANNOUNCEDTIME BEGAN:
01:05 PM
MET WITH:Kristen Cobb and Sylvia CardenasTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Child sustained unexplained injuries while in care.
Staff did not report serious injuries to child's authorized person in a timely manner.
INVESTIGATION FINDINGS:
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On 3/6/2025 at 1:05 p.m. Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegations. LPA met with Facility Representative, Director Kristen Cobb, and advised director of the purpose of the inspection and conducted a tour of the facility. There were seventy-seven (77) children, Director, Assistant Director and five (5) staff present during the inspection.

During the course of the investigation, interviews were conducted with staff and daycare parents. Daycare children were not interviewed as children were 2 years of age and had minimal language skills. Documents obtained during investigation included text messages, photographs, medical records, and incident reports.

Based on staff and parent interviews conducted and photographs, incident reports, and electronic communication reviewed, it was determined that from June 2024 to December 2024, daycare child #1
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 20-CC-20241210125630
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LA PETITE ACADEMY, INC.
FACILITY NUMBER: 376600090
VISIT DATE: 03/06/2025
NARRATIVE
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(C1) sustained multiple injuries while in care, including at least three (3) separate bite injuries. Additional review of incident reports for young class for November 2024, and December, 2024 indicated there were multiple occurrences of biting involving other children. Staff interviewed had little to no recollection of observing several of the injury incidents. At least two (2) of six (6) alleged incidents that occurred involving C1, were unwitnessed by staff; however, at least one (1) incident could not be definitely proven that it occurred at the facility.

According to parent and staff interviews and review of electronic communication, facility staff did not notify C1’s parent of the biting incident that occurred on 06/26/24 until questioned. Staff stated they forgot to inform the parent or write an incident report regarding a bite.

According to interviews conducted records reviewed, it was determined that C1 sustained unexplained injuries in care and staff did not report serious injuries to child's authorized person in a timely manner. The preponderance of evidence standard has been met; therefore, the above allegations are found to be SUBSTANTIATED. Per California Code of Regulations, (Title 22, division 12 & Chapter 3) one (1) Type A and one (1) Type B citations are being on the attached LIC 9099-D.

Exit interview conducted and report was reviewed with the Assistant Director, Sylvia Cardenas.
A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6
Control Number 20-CC-20241210125630
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LA PETITE ACADEMY, INC.
FACILITY NUMBER: 376600090
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/06/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
03/06/2025
Section Cited
CCR
101229(a)
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101229(a) Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs.

This requirement was not met as evidenced by:
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Director stated she will assess that supervision and teacher/child ratios is being conducted to meet the children’s needs in classrooms of young children where children are active, physical with one another, resulting in potential falls and
biting and conduct an in-service training
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Based on LPA interviews conducted, the licensee did not comply with the above regulation, as incidents reviewed indicated multiple bite injuries with children as a result of a lack of supervision by staff, which poses an immediate Health & Safety risk to children in care.
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for staff addressing prevention of injuries, utilizing the CCLD training video: Supervising Children In Childcare Centers
https://ccld.childcarevideos.org/child-care-center-operators/supervising-children-in-child-care-centers/ and other resources. Director will submit the agenda and sign in sheet for the training to the SDRO by 3/28/25.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 20-CC-20241210125630
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LA PETITE ACADEMY, INC.
FACILITY NUMBER: 376600090
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/06/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
03/06/2025
Section Cited
CCR
101226.3
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101226.3 Observation of the Child (b) Any unusual behavior, any injury or signs of illness requiring assessment and/or administration of first aid by staff shall be reported to the child's authorized representative and recorded in the child's record.

This requirement was not met as evidenced by:
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Director stated she will conduct an in-service training with staff to review policies on recording incidents with staff and ensure any injury or signs of illness requiring assessment and/or administration of first aid by staff shall be
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Based on LPA interviews conducted, the licensee did not comply with the above regulation, as staff neglected to notify C1’s parents of at least one (1) injury incident in a timely manner which poses a potential Health & Safety risk to children in care.
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reported to the child's authorized representative and recorded in the child's record.
Director will submit the agenda and sign in sheet for the training to the SDRO by 3/27/25.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 6
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/10/2024 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20241210125630

FACILITY NAME:LA PETITE ACADEMY, INC.FACILITY NUMBER:
376600090
ADMINISTRATOR:KRISTEN COBBFACILITY TYPE:
850
ADDRESS:795 CORRAL CANYON ROADTELEPHONE:
(619) 421-5238
CITY:BONITASTATE: CAZIP CODE:
91902
CAPACITY:110CENSUS: DATE:
03/06/2025
UNANNOUNCEDTIME BEGAN:
01:05 PM
MET WITH:TIME COMPLETED:
02:15 PM
ALLEGATION(S):
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3
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9
Staff did not meet child's diapering needs.
INVESTIGATION FINDINGS:
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On 3/6/2025 at 1:05 p.m. Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Facility Representative, Director Kristen Cobb, and advised director of the purpose of the inspection and conducted a tour of the facility. There were seventy-seven (77) children, Director, Assistant Director and five (5) staff present during the inspection.

During the course of the investigation, interviews were conducted with staff and daycare parents. Daycare children were not interviewed as children were 2 years of age and had minimal language skills. Documents obtained during investigation included text messages, photographs, medical records, and incident reports.

It was alleged that staff did not meet daycare child #1’s (C1) diapering needs. All staff interviewed denied the allegation, stating children’s diapering is documented on the Sprout About app and sent to parents on a daily basis. No specific dates were disclosed as to when C1 was left in soiled diapers. Three (3)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 20-CC-20241210125630
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LA PETITE ACADEMY, INC.
FACILITY NUMBER: 376600090
VISIT DATE: 03/06/2025
NARRATIVE
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parents interviewed stated their child had been in a soiled diaper upon pick up on at least one (1) occasion; however, they are pleased with the care their children receive.

Due to conflicting information obtained throughout the course of the investigation, LPA was unable to determine whether or not the allegation occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted and the report was reviewed with Assistant Director, Sylvia Cardenas.
A Notice of Site Visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 03/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/06/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 6