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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600091
Report Date: 08/11/2026
Date Signed: 08/11/2026 05:55:34 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/08/2026 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20260608141331
FACILITY NAME:LA PETITE ACADEMY, INC. - INFANTSFACILITY NUMBER:
376600091
ADMINISTRATOR:KRISTEN COBBFACILITY TYPE:
830
ADDRESS:795 CORRAL CANYON ROADTELEPHONE:
(619) 421-5238
CITY:BONITASTATE: CAZIP CODE:
91902
CAPACITY:44CENSUS: 36DATE:
08/11/2026
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Kristen CobbTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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Staff do not prevent child from being bitten by another child.

INVESTIGATION FINDINGS:
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On 8/11/2026 at 12:10 p.m. Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Director, Kristen Cobb and advised director of the purpose of the inspection and conducted a tour of the facility. There were thirty-six (36) children, Director, Assistant Director and eleven (11) staff present during the inspection.

During the course of the investigation, interviews were conducted with several staff members and daycare parents. Daycare children were not interviewed due to the age of the infants. Documents obtained during the investigation included facility roster, personnel report, incident reports, facility documents relating to biting and intervention plans, and photographs.

It was alleged that in May and June 2026, child (C1) came home from day care with bruises and four (4) bite marks.
Staff interviewed had recollection of observing some of the injury incidents and Incident Reports were
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 08/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 20-CC-20260608141331
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LA PETITE ACADEMY, INC. - INFANTS
FACILITY NUMBER: 376600091
VISIT DATE: 08/11/2026
NARRATIVE
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written and provided to the parent. One (1) of four (4) alleged bites involving C1, was not witnessed by staff, not communicated to the parent and could not be proven that it occurred at the facility.
Staff interviewed stated that the facility abides by teacher child ratios and visual supervision is implemented at all times, yet due to the developmental stage of the infants in the class, biting can happen as an expression when language is not developed. Staff expressed they are diligent in making sure children are safe and protected. Staff stated incident reports are written when an injury takes place.

Based on analysis of incident reports, it was determined that from May 2026 to June 12, 2026, eleven bites had occurred in the classroom and C1 sustained at least three (3) of those bite injuries, possibly four (4) if the one not communicated by staff happened while at the facility.

According to interviews conducted, records reviewed, it was determined that C1 sustained multiple biting incidents in a minimal amount of time. The preponderance of evidence standard has been met; therefore, the allegation is found to be SUBSTANTIATED.

Per California Code of Regulations, (Title 22, division 12 & Chapter 3) one (1) Type B is being cited on the attached LIC 9099-D.

Exit interview conducted and report was reviewed with Site Director, Kristen Cobb.
A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 08/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 20-CC-20260608141331
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: LA PETITE ACADEMY, INC. - INFANTS
FACILITY NUMBER: 376600091
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/11/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/11/2026
Section Cited
CCR
101223(a)(2)
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101223(a)(2) Personal Rights
Personal Rights (a) The licensee shall ensure that each child is accorded the following personal rights: (2) To be accorded safe, healthful and comfortable accommodations…

This requirement was not met as evidenced by:
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Director stated a Staff Meetig training is scheduled on 8/12/26 to discuss the importance of abiding by personal rights of children in care, including scenarios and strategies for staff to implement.
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Based on interviews, photographs and incident reports, the licensee did not comply with the section cited above in that it was determined for a two-month period C1 received multiple bites while in care and C1’s personal rights were violated which poses a potential health and safety risk to clients in care.
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Director will submit the attendance sheet and agenda to the SDRO by 8/17/26.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Selina Siao
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 08/11/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2026
LIC9099 (FAS) - (06/04)
Page: 5 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/08/2026 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20260608141331

FACILITY NAME:LA PETITE ACADEMY, INC. - INFANTSFACILITY NUMBER:
376600091
ADMINISTRATOR:KRISTEN COBBFACILITY TYPE:
830
ADDRESS:795 CORRAL CANYON ROADTELEPHONE:
(619) 421-5238
CITY:BONITASTATE:CAZIP CODE:
91902
CAPACITY:44CENSUS: 36DATE:
08/11/2026
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Kristen CobbTIME COMPLETED:
01:15 PM
ALLEGATION(S):
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2
3
4
5
6
7
8
9
Staff did not report incident to child's authorized representative in timely manner.
INVESTIGATION FINDINGS:
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On 8/11/2026 at 12:10 p.m. Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Director, Kristen Cobb, and advised director of the purpose of the inspection and conducted a tour of the facility. There were thirty-six (36) children, Director, Assistant Director and eleven (11) staff present during the inspection.

During the course of the investigation, interviews were conducted with staff members and daycare parents. Daycare children were not interviewed due to the age of the infants. Documents obtained during the investigation included facility roster, personnel report, incident reports, facility documents relating to biting and intervention plans, and photographs.

It was alleged that in May and June 2026, child (C1) came home from day care with bruises and four (4) bite marks.
Staff interviewed stated that Incident Reports are written when an injury takes place and had recollection
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 08/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 20-CC-20260608141331
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: LA PETITE ACADEMY, INC. - INFANTS
FACILITY NUMBER: 376600091
VISIT DATE: 08/11/2026
NARRATIVE
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of observing some of the injury incidents and Incident Reports were written and provided to the parent. One (1) of four (4) alleged bites involving C1 was not witnessed by staff, not communicated to the parent and could not be proven that it occurred at the facility.

According to interviews conducted and records reviewed, the facility did provide Incident Reports to the parents in a timely manner of injuries observed while C1 was in care.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview conducted and report was reviewed with Director, Kristen Cobb.
A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 08/11/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/11/2026
LIC9099 (FAS) - (06/04)
Page: 4 of 5