<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600101
Report Date: 01/15/2026
Date Signed: 01/15/2026 02:57:09 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/29/2025 and conducted by Evaluator William M Chancellor Jr.
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250829111109
FACILITY NAME:LA PETITE ACADEMY INCORPORATEDFACILITY NUMBER:
376600101
ADMINISTRATOR:MICHELLE MCKIMFACILITY TYPE:
830
ADDRESS:725 SHADOWRIDGE DR.TELEPHONE:
(760) 727-0648
CITY:VISTASTATE: CAZIP CODE:
92083
CAPACITY:32CENSUS: 25DATE:
01/15/2026
UNANNOUNCEDTIME BEGAN:
02:01 PM
MET WITH:Michelle McKim, DirectorTIME COMPLETED:
03:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
1. Staff caused injuries to a daycare child while in care.
2. Staff did not properly report an incident involving a daycare child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
 On January 15, 2026, at 2:01PM, Licensing Program Analyst's (LPA's) William Chancellor and Angelica Vargas conducted an unannounced visit to La Petite Academy Incorporated (CCC). LPA's met with Director Michelle McKim to deliver the findings of a complaint investigation. During the visit, LPA's toured the facility, took census, and conducted separate annual inspections of the infant and preschool components.

The complaint investigation was conducted by John Rante, Investigator with the Community Care Licensing (CCL) Investigation Bureau (IB). The IB investigation included a review of surveillance footage, medical records and interviews with six staff members and one parent. LPA Chancellor is delivering the findings of the investigation conducted by IB Investigator Rante.

On August 29, 2025, the department received a complaint, alleging that staff caused injuries to a daycare child while in care. Specifically, it was alleged that Child 1 (C1) sustained a finger injury when a staff member closed a classroom door on the child’s finger. Five out of five interviews corroborated that staff were within ratio at the time of the incident and immediately provided first aid to C1.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250829111109
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: LA PETITE ACADEMY INCORPORATED
FACILITY NUMBER: 376600101
VISIT DATE: 01/15/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Surveillance footage confirmed that the door remained open for nine seconds, during which C1 walked toward the door and placed their finger in the door jamb. At the time of the incident, there were eleven (11) children and three (3) staff members outside. There is insufficient evidence to prove that the injury resulted from a lack of supervision.

The second allegation claimed that staff failed to properly report an incident involving a daycare child, specifically, alleging that facility neglected to call emergency personnel or follow protocol. The IB investigation confirmed that first aid was immediately provided, and that staff followed protocol, as the injury was considered “non-emergency.” CCC staff offered supplemental insurance to family and recommended calling 911 out of precaution; however, Parent 1 (P1) declined emergency response. Record reviews confirmed that the consent for medical treatment form on file listed the corresponding emergency rooms where staff transported the child in a timely manner. Additionally, CCC complied with reporting requirements by notifying CCL on September 17, 2024, the same day the injury occurred.

Based on surveillance, interviews and record reviews, the IB was unable to corroborate the allegations that staff caused injuries to a daycare child while in care or that staff failed to properly report the incident. Although the incidents may have occurred, there is not a preponderance of evidence to prove or disprove the allegations. Therefore, the allegations are determined to be unsubstantiated.

An exit interview was conducted with Director Michelle McKim. A copy of this report, along with Appeal Rights was provided.

Additionally, the Notice of Site Visit (NOS) was issued, and LPA Chancellor confirmed that it was posted in a prominent location visible to all parents and guardians.

SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: William M Chancellor Jr.
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2