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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600162
Report Date: 06/18/2026
Date Signed: 06/18/2026 04:46:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/08/2026 and conducted by Evaluator Hector Canton
COMPLAINT CONTROL NUMBER: 51-CC-20260508103456
FACILITY NAME:MISSION NAZARENE PRESCHOOLFACILITY NUMBER:
376600162
ADMINISTRATOR:EVELYN KENSELFACILITY TYPE:
850
ADDRESS:4750 MISSION GORGE PLACETELEPHONE:
(619) 287-4900
CITY:SAN DIEGOSTATE: CAZIP CODE:
92120
CAPACITY:114CENSUS: DATE:
06/18/2026
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Evelyn KenselTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility is in disrepair
INVESTIGATION FINDINGS:
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On June 18, 2026 at 9:15AM, Licensing Program Analyst (LPA) Hector Canton conducted an unannounced complaint visit regarding a complaint received on May 8, 2026 for the purpose of delivering findings on the above‑referenced allegation. During today’s inspection, LPA observed a total of 64 children with the following staff-to-child ratios:

• Whale Classroom – 13 Children with 2 Fully Qualified Teachers
• Seastars Classroom – 9 Children with 2 Fully Qualified Teachers
• Dolphins Classroom – 12 Children with 2 Fully Qualified Teachers
• Sharks Classroom – 19 Children with 2 Fully Qualified Teachers
• Jellyfish Classroom – 11 Children with 1 Fully Qualified Teachers

It was alleged that the facility was in disrepair. Based on the information gathered during the investigation, the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Hector Canton
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20260508103456
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MISSION NAZARENE PRESCHOOL
FACILITY NUMBER: 376600162
VISIT DATE: 06/18/2026
NARRATIVE
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The director reported that a vehicle accident occurred near the facility, resulting in damage to a gas line and interrupting gas service to the surrounding area, including the preschool. During the facility walkthrough, no major structural damage or safety hazards were observed. The director stated that there were no structural issues affecting the facility and that the only impact was the temporary loss of hot water and the kitchen stove due to the gas disruption.

Staff interviews corroborated this information. Staff reported that they were able to continue operating and providing care to children without issue. Staff stated they were able to heat water for food preparation using an electric kettle, and that the facility used electric cooking appliances, such as a crock pot and electric griddle, during the disruption. Staff also reported that these temporary measures were sufficient to maintain normal operations.

The director stated that the facility additionally used disposable dishes when possible and temporarily modified the menu to reduce the need for hot water. The facility does not currently provide personal care to children, such as teeth brushing or bathing, which would otherwise require hot water. The menu reviewed during the inspection did not include items requiring hot water. Documentation provided by the facility and gas company clearly corroborated the reported gas line damage and temporary service interruption.

The facility was observed operating normally, and no further conditions consistent with a facility in disrepair were identified.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is found to be Unsubstantiated. Exit interview conducted and report was reviewed with the director, Evelyn Kensel. A notice of site visit was given and must remain posted for 30 days

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Hector Canton
LICENSING EVALUATOR SIGNATURE:

DATE: 06/18/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/18/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2