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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600282
Report Date: 02/08/2024
Date Signed: 02/09/2024 06:25:38 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/01/2023 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20231201111502
FACILITY NAME:NHA - BARBARA Y. FIELDING EARLY LEARNING ACADEMYFACILITY NUMBER:
376600282
ADMINISTRATOR:ZENAIDA LOPEZFACILITY TYPE:
830
ADDRESS:841 SOUTH 41ST STREETTELEPHONE:
(619) 684-6548
CITY:SAN DIEGOSTATE: CAZIP CODE:
92113
CAPACITY:40CENSUS: 25DATE:
02/08/2024
UNANNOUNCEDTIME BEGAN:
11:45 AM
MET WITH:Zenaida LopezTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff did not prevent day-care child from being hit by another child
Staff did not provide child’s authorized representative with an incident report
INVESTIGATION FINDINGS:
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On 02/08/2024 at 11:45 a.m., Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegations. LPA met with and advised Site Supervisor, Zenaida Lopez of the purpose of the inspection. LPA conducted a tour of the facility. Present during the inspection were twenty-five (25) preschool children and fourteen (14) staff.

During the course of the investigation, interviews were conducted with the Site Supervisor, staff, day-care children, and day-care parents. Video footage from the day of the incident and photographs reportedly taken on 11/22/2023 were reviewed by the LPA.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20231201111502
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: NHA - BARBARA Y. FIELDING EARLY LEARNING ACADEMY
FACILITY NUMBER: 376600282
VISIT DATE: 02/08/2024
NARRATIVE
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It was alleged that on 11/22/2023, facility staff did not prevent daycare child #1 (C1) from being hit by another child and staff did not provide C1’s representative with an incident report.

All eight (8) staff interviewed denied the above allegations, stating they were unaware of any incident that may have resulted in an injury to C1. All staff interviewed stated they were in compliance with teacher child ratios and maintain visual supervision of children during operating hours. According to staff, injuries are tended to promptly and documented on Ouch Reports, which are provided to the parents. C1 was interviewed but did not state they had been hit by another child. Other children interviewed did not express any instances where children had hit another child and verbal skills were limited due to age. There were no other witnesses to the alleged incident and no documentation to support that a specific incident had occurred. Parents interviewed stated they have not observed any child receiving unexplained injuries, feel the children are well supervised, have no concerns and expressed a high level of satisfaction with the care their children receive. Photographic evidence received was inconclusive with no specific indication as to how, when or where the injury occurred.



Based on information obtained throughout the course of the investigation, LPA was unable to determine whether or not, a child altercation resulting in injury occurred at the facility. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation are UNSUBSTAINIATED.

Exit interview conducted and report was reviewed with Site Supervisor, Zenaida Lopez. A copy of this report, along with Appeal Rights (LIC9058), was provided. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the Notice of Site Visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2