<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600282
Report Date: 02/08/2024
Date Signed: 02/09/2024 06:25:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/16/2024 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20240116143954
FACILITY NAME:NHA - BARBARA Y. FIELDING EARLY LEARNING ACADEMYFACILITY NUMBER:
376600282
ADMINISTRATOR:ZENAIDA LOPEZFACILITY TYPE:
830
ADDRESS:841 SOUTH 41ST STREETTELEPHONE:
(619) 684-6548
CITY:SAN DIEGOSTATE: CAZIP CODE:
92113
CAPACITY:40CENSUS: 25DATE:
02/08/2024
UNANNOUNCEDTIME BEGAN:
12:13 PM
MET WITH:Zenaida LopezTIME COMPLETED:
01:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff are treating day-care child differently than other children in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 02/08/2024 at 12:15 p.m., Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegation. LPA met with Site Supervisor, Zenaida Lopez, and advised Site Supervisor of the purpose of the inspection and conducted a tour of the facility. Present during the inspection were twenty-five (25) preschool children and fourteen 14) staff.

During the course of the investigation, interviews were conducted with the Site Supervisor, staff, and day-care parents. Video footage from the days of the alleged incidents were reviewed by the LPA.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240116143954
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: NHA - BARBARA Y. FIELDING EARLY LEARNING ACADEMY
FACILITY NUMBER: 376600282
VISIT DATE: 02/08/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was alleged that on 12/1/2023, 01/4/2024 and 01/11/2024 during afternoon outdoor playground time, staff member #1 (S1) treated daycare child #1 (C1) differently than other daycare children by denying C1 from interacting with staff member #2 (S2).

Four (4) staff interviewed denied the above allegation, stating they were unaware and had not observed staff treating C1 differently than other children in care. Staff interviewed stated they are to ensure the personal rights of all children are respected and equally care for all children during operating hours. According to staff, there are times when children gravitate to a particular staff member, but it is the responsibility of all staff to ensure the needs of all children are met. Daycare children were nonverbal and unable to be interviewed. Surveillance video footage of the play yard on 12/1/2023 & 01/11/2024 shows no remarkable interactions between S1 and C1. C1 was observed to be moving freely around the play yard. No video footage of 01/04/2024 was available for review. There were no witnesses to the alleged incidents. Parents interviewed stated they feel the care their children receive is excellent and appreciate the nurturing and caring environment.



Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incident, LPA was unable to determine whether or not the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the above allegation is UNSUBSTANIATED.

Exit interview conducted and report was reviewed with Site Supervisor, Zenaida Lopez. A copy of this report, along with Appeal Rights (LIC9058), was provided. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the Notice of Site Visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 02/08/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/08/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2