376600321-2-27-2020-51-CC-MCUY-BMX38A-20200321180109

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600321
Report Date: 02/27/2020
Date Signed: 02/27/2020 05:31:27 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/16/2019 and conducted by Evaluator Tyra Block

PUBLIC

COMPLAINT CONTROL NUMBER: 51-CC-20191216152602

FACILITY NAME:	KINDERCARE GOLFCREST PRESCHOOL		FACILITY NUMBER:	376600321
ADMINISTRATOR:	THELMA AVILEZ		FACILITY TYPE:	850
ADDRESS:	7007 GOLFCREST DRIVE		TELEPHONE:	(619) 461-5771
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92119
CAPACITY:	132	CENSUS: 27	DATE:	02/27/2020
		UNANNOUNCED	TIME BEGAN:	02:35 PM
MET WITH:	Desiree Buchanan		TIME COMPLETED:	03:15 PM

ALLEGATION(S):

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Children left outside unsupervised.

INVESTIGATION FINDINGS:

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At 2:35pm on 2/27/20, Licensing Program Analysts (LPAs) Tyra Block and Nancy Diaz, conducted an unannounced complaint inspection to deliver the above complaint finding. The initial inspection was conducted by LPAs on 12/23/2019. LPAs met with Director, Desiree Buchanan and Acting Assistant Director, Cassie Galvan was also present. During this visit there were 27 day care children and 4 staff.
Throughout the course of the investigation, records were reviewed and interviews were conducted with the Director, staff, former employee, and several daycare parents.
All individuals that were interviewed corroborated that on 12/6/2019, at least 1 child was outside unsupervised while 2 witnesses state that 2 children were outside unsupervised.
Based on information obtained through interviews and records reviewed, LPA determined that children were outside unsupervised. The preponderance of evidence has been met. There is enough supporting information to prove the above allegation is SUBSTANTIATED.
Appeal Rights (1/16) were discussed and provided. Signature at the bottom of this report confirms receipt. An exit interview was conducted with Desiree Buchanan. Notice of Site Visit was posted during this visit and will remain posted for 30 days.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Monica Cuddy	TELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Tyra Block	TELEPHONE: (619) 767-2201
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 51-CC-20191216152602

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE GOLFCREST PRESCHOOL	FACILITY NUMBER: 376600321
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/27/2020

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 03/05/2020 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	Responsibility for Providing Care and Supervision-101229(a)(1): No child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Director conducted training with staff in January and will provide agenda and sign-in sheets to LPA by email. Director has repaired the ringer and latches on the doors. Staff has been instructed to maintain visual supervision when commuicating with parents.
	8 9 10 11 12 13 14	Based on interviews and record review a child was left unsupervised outside on the playground. This poses a potential health, safety, or personal rights risks to children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Monica Cuddy	TELEPHONE: (619) 767-2249
LICENSING EVALUATOR NAME: Tyra Block	TELEPHONE: (619) 767-2201
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2020

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2020

LIC9099 (FAS) - (06/04)

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