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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600329
Report Date: 07/26/2023
Date Signed: 07/26/2023 01:25:23 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2023 and conducted by Evaluator Adrian L Mangina
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20230502083641
FACILITY NAME:KINDERCARE JAMACHA PRESCHOOLFACILITY NUMBER:
376600329
ADMINISTRATOR:LINDSAY N SWEETFACILITY TYPE:
850
ADDRESS:1470 JAMACHA ROADTELEPHONE:
(619) 588-5959
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:96CENSUS: 63DATE:
07/26/2023
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Lindsay SweetTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff are operating over ratio
INVESTIGATION FINDINGS:
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On 7/26/23 at 12:00 PM, Licensing Program Analyst (LPA) Adrian Mangina conducted an unannounced complaint visit for the complaint received on 5/2/23 for the purpose of delivering findings on the above referenced allegation. Upon arrival, LPA met with Assistant Director Sheana Pineda and conducted a brief inspection of the facility.
Census was as follows:
2's classroom- 18 napping children with one teacher
3's Classroom combined with pre-k 2- 23 napping children with two teachers
pre-K 1 Classroom- 24 napping children with two teachers

It was alleged that staff are operating over capacity. LPA conducted Interviews with staff, former staff, and parents of enrolled children. Director and Assistant Director denied during interviews that any classes operated out of ratio. Interviews with staff, former staff, and parents of enrolled children
continued on LIC9099-C
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 7
Control Number 51-CC-20230502083641
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE JAMACHA PRESCHOOL
FACILITY NUMBER: 376600329
VISIT DATE: 07/26/2023
NARRATIVE
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witnesses believe that the facility has operated out of ratio.

LPA reviewed Name to Face sign in sheets for 5/1/23 through 5/9/23 and 6/7/23 through 6/14/23 for all classrooms and review revealed that on 5/1/23, 5/2/23, 5/4/23, 5/8/23 and 5/9/23 one or more classrooms were out of ratio for between 2 minutes and up to 152 minutes. LPA also found that on 6/12/23 between 7:35 AM to 9:06 AM there was one classroom with 15 children present and only 1 teacher supervising and that same class had 18 children and one teacher present from 9:06 AM to 10:30 AM.

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that the facility does operate out of ratio. The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 1 Article 6, Section 101216.3(a) the deficiency is being cited on the attached LIC 9099D.

Exit interview conducted with Director Lindsay Sweet and Notice of Site Visit was provided and posted.

LPA Mangina informed facility representative Lindsay Sweet that this report dated 7/26/23 documents one Type A citation which shall be posted for 30 consecutive days as there is immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Mangina informed the facility representative, Lindsay Sweet to provide a copy of this licensing report dated 7/26/23 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be place in the child's file for verification.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 7
Control Number 51-CC-20230502083641
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: KINDERCARE JAMACHA PRESCHOOL
FACILITY NUMBER: 376600329
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/26/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
07/27/2023
Section Cited
CCR
101216.3(a)
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101216.3(a) Teacher-Child Ratio:
There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance...

This requirement was not met as evidenced by:
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Licensee states has hired 4 new teachers and 1 aid. Director states will provide enrollment lists and staff schedule for each class that shows adequate staffing for all classrooms at all times of day no later than close of business 7/27/23. Director states will in future abide by teacher child ratios.
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Based upon interviews and review of Name to Face sign in sheets, it was determined that the facility operated preschool classrooms with a ratio of more than 12 children per one teacher for between 2 and 152 minutes on 5/1/23, 5/3/23, 5/4/23, 5/8/23, 5/9/23 and 6/12/23 which posed an immediate health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 7
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2023 and conducted by Evaluator Adrian L Mangina
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20230502083641

FACILITY NAME:KINDERCARE JAMACHA PRESCHOOLFACILITY NUMBER:
376600329
ADMINISTRATOR:LINDSAY N SWEETFACILITY TYPE:
850
ADDRESS:1470 JAMACHA ROADTELEPHONE:
(619) 588-5959
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:96CENSUS: DATE:
07/26/2023
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Lindsay SweetTIME COMPLETED:
12:30 PM
ALLEGATION(S):
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Staff do not keep the facility free of flies
Sick children are allowed to remain in care
Children are served meals that are not prepared and served in a safe and healthful manner.
INVESTIGATION FINDINGS:
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On 7/26/23 at 12:00 PM, Licensing Program Analyst (LPA) Adrian Mangina conducted an unannounced complaint visit for the complaint received on 5/2/23 for the purpose of delivering findings on the above referenced allegations. Upon arrival, LPA met with Assistant Director Sheana Pineda and conducted a brief inspection of the facility.
Census was as follows:
2's classroom- 18 napping children with one teacher
3's Classroom combined with pre-k 2- 23 napping children with two teachers
pre-K 1 Classroom- 24 napping children with two teachers

It was alleged that facility is not kept free of flies. During the five visits to the facility, LPA did not witness any flies anywhere in the building. During interviews, several witnesses stated that they had seen one or two flies enter the building during transitions from inside to outside but were removed soon after. Interviews also
continued on LIC9099a-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 6 of 7
Control Number 51-CC-20230502083641
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE JAMACHA PRESCHOOL
FACILITY NUMBER: 376600329
VISIT DATE: 07/26/2023
NARRATIVE
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THIS IS AN AMENDED COPY OF A REPORT PROVIDED ON 8/7/23

revealed that no staff had witnessed flies in food. Based on interviews and observations, LPA was unable to corroborate the claim that staff did not keep facility free of flies..

Reporting party claimed that children are served meals that are not prepared and served in a safe and healthful manner. Reporting party claimed that kitchen staff served moldy bread to children and on one occasion picked a fly out of food that was served to children. During five visits to the facility, LPA was present facility during mealtime and did not witness any flies or moldy food. The food was of appropriate temperate and was always covered while staff was delivering food to classrooms and preparing to serve the food. During interviews, several witnesses stated that they had seen one or two flies enter the building during transitions from inside to outside but had never seen flies in food. Interviews also revealed that no staff had witnessed children being fed moldy food. One witness did say that one day there was a white substance found on bread that was scraped off and fed to the child, The witness stated that it was an unknown substance but not mold. Based on interviews and observations, LPA was unable to corroborate the claim that children were served meals that are not prepared and served in a safe and healthful manner.

It was alleged that sick children are allowed to remain in care. LPA interviewed staff and others who all stated that the facility has sick policy that prohibits sick children from attending the preschool and that sick children with fevers over 100.4, colored mucus, or excessive coughing must be picked up by parents. LPA conducted interviews with staff and others. Some reported that all sick children were sent home immediately and were removed to the Director's office while awaiting pick up. Other witnesses reported that sick children were allowed to remain in care. Due to conflicting testimony, LPA was unable to determine if the sick children were allowed to remain in care..

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that the allegations above were UNSUBSTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Exit interview conducted with Facility Representative Lindsay Sweet. Notice of Site Visit was provided and will remain posted for 30 days.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 08/07/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/07/2023
LIC9099 (FAS) - (06/04)
Page: 7 of 7