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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600329
Report Date: 02/17/2026
Date Signed: 02/17/2026 02:38:06 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/01/2025 and conducted by Evaluator Renita Rodriguez
COMPLAINT CONTROL NUMBER: 51-CC-20251201084408
FACILITY NAME:KINDERCARE JAMACHA PRESCHOOLFACILITY NUMBER:
376600329
ADMINISTRATOR:LINDSAY N SWEETFACILITY TYPE:
850
ADDRESS:1470 JAMACHA ROADTELEPHONE:
(619) 588-5959
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:96CENSUS: 54DATE:
02/17/2026
UNANNOUNCEDTIME BEGAN:
11:37 AM
MET WITH:Lindsay SweetTIME COMPLETED:
03:02 PM
ALLEGATION(S):
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Staff handled a day care child roughly, resulting in a bruise.
Staff threatened a day care child.
INVESTIGATION FINDINGS:
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On 2/17/26 at 11:37 a.m.. Licensing Program Analyst (LPA) Renita Rodriguez made an unannounced complaint visit for the complaint received on 12/01/25. The purpose of this visit is to continue the investigation and deliver findings on the above referenced allegations. LPA was granted entry after identifying self, showing badge, and disclosing the reason for the visit. LPA met with Director Lindsay Sweet. LPA observed 54 children and 6 staff present in 4 classrooms.

Regarding allegations "Staff handled a day care child roughly, resulting in a bruise", and "Staff threatened a daycare child", LPA conducted interviews, reviewed relevant documentation, and facility observation was conducted. Evidence could not prove or disprove a child was handled in a manner that would cause bruising. LPA determined that facility staff have an accurate understanding of what children’s personal rights include, what form of interaction is and is not appropriate.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/17/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20251201084408
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE JAMACHA PRESCHOOL
FACILITY NUMBER: 376600329
VISIT DATE: 02/17/2026
NARRATIVE
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LPA reviewed staff files containing the personal rights forms signed by staff. The center has a Behavior Guidance Plan in place providing parents with written information pertaining to how staff will not handle a child. Information obtained during interviews was contradictory and there were no corroborating direct witnesses. Per Director, video recording does not occur at the facility.

Based on this information, LPA could not prove nor disprove the above-referenced allegations. Therefore, they are considered Unsubstantiated. A finding that the complaint is unsubstantiated means that although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred.

Exit interview conducted and report was reviewed with the Director Lindsay Sweet. A notice of site visit was given and must remain posted for 30 days. LPA observed form posted.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 02/17/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/17/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2