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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600329
Report Date: 12/01/2023
Date Signed: 01/12/2024 10:49:40 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/08/2023 and conducted by Evaluator Patrick Ma
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20231108142916
FACILITY NAME:KINDERCARE JAMACHA PRESCHOOLFACILITY NUMBER:
376600329
ADMINISTRATOR:LINDSAY N SWEETFACILITY TYPE:
850
ADDRESS:1470 JAMACHA ROADTELEPHONE:
(619) 588-5959
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:96CENSUS: 46DATE:
12/01/2023
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Sheana PinedaTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff does not allow day-care children to use the restroom
Staff leaves children in soiled clothing for a long period of time
Staff left day-care children in soiled diapers for a long period of time
Staff yells at day-care children
Staff is not providing drinking water to children in care
Staff denies food to children in care
INVESTIGATION FINDINGS:
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*****THIS IS AN AMENDED DOCUMENT DELIVERED ON 1/12/24*****
On 12/1/23, LPA Patrick Ma made an unannounced complaint visit for the complaint received on 11/8/23 for the purpose of continuing the investigation and delivering findings on the above reference allegations. LPA met with Assistant Director, Sheana Pineda. Director was out for the day. Also present were 46 daycare children in 4 classrooms with 8 staff. Proper supervision and ratios were observed. During this visit, LPA toured the facility, observed children in care, interviewed children and staff.

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that there was insufficient evidence to support the allegations. LPA observations and interviews with children, parents, and staff show a routine of providing children access to bathrooms when requested or needed, children are changed into clean clothes immediately if they have an accident or an immediate request is made to the parents if the facility does not have spare clothes available.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20231108142916
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE JAMACHA PRESCHOOL
FACILITY NUMBER: 376600329
VISIT DATE: 12/01/2023
NARRATIVE
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During class observations, LPA observed teachers using appropriate voices with the children, children were allowed to used the bathroom when requested, snacks and meals as list on the menu were provided and interviews nor observations corroborated claim that children were denied food. All classrooms were equipped with water fountains and Brita pitchers used to refill water bottles when requested.

Although the allegations may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred, therefore the above allegations are found to be Unsubstantiated.
No deficiencies are cited.

Exit interview conducted and report was reviewed with the Facility Representative, Assistant Director Sheana Pineda. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Patrick Ma
LICENSING EVALUATOR SIGNATURE:

DATE: 01/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/12/2024
LIC9099 (FAS) - (06/04)
Page: 3 of 3