376600348-6-14-2023-10-CC-CMAZ-CSUVSP-20230616164151

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600348
Report Date: 06/14/2023
Date Signed: 06/14/2023 10:51:19 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/28/2023 and conducted by Evaluator Cindy Hamilton

PUBLIC

COMPLAINT CONTROL NUMBER: 10-CC-20230328093146

FACILITY NAME:	KINDERCARE S. CENTRE CITY PARKWAY PRESCHOOL		FACILITY NUMBER:	376600348
ADMINISTRATOR:	JENNIFER PAULSON		FACILITY TYPE:	850
ADDRESS:	2415 S. CENTRE CITY PARKWAY		TELEPHONE:	(760) 745-2474
CITY:	ESCONDIDO	STATE: CA	ZIP CODE:	92025
CAPACITY:	72	CENSUS: 56	DATE:	06/14/2023
		UNANNOUNCED	TIME BEGAN:	10:38 AM
MET WITH:	Amy Bowman, Director		TIME COMPLETED:	10:58 AM

ALLEGATION(S):

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Staff pinches a daycare child while in care
Staff inappropriately restrains a daycare child during nap time

INVESTIGATION FINDINGS:

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On June 14, 2023, at 10:38 a.m., Licensing Program Analysts (LPAs) Cindy Hamilton and Jessica Rubio, met with Kindercare S. Centre City (CCC) Director Amy Bowman to deliver the findings for the above stated allegations.  During the investigation, LPA Hamilton conducted interviews with three staff.  LPA Hamilton conducted a health and safety inspection of the CCC on March 30, 2023 and no safety concerns were noted.  LPA obtained and reviewed pertinent documentation. LPA was unable to interview child identified as victim/witness due to parent denied LPA’s request to interview.

On March 28, 2023, Community Care Licensing (CCL) received information stating staff pinches daycare child while in care and staff inappropriately restrains a daycare child during nap time. Regarding the allegation, staff pinches daycare child while in care, it was alleged that a staff pinches a child all over their body during nap time and makes child cry. Confidential interviews resulted in conflicting information being provided to LPA. Confidential interviews disclosed that the staff in question was never witnessed pinching any child in care; whereas other confidential interviews disclosed that a child advised their

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Carlos Martinez
LICENSING EVALUATOR NAME: Cindy Hamilton
LICENSING EVALUATOR SIGNATURE:	DATE: 06/14/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/14/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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