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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600490
Report Date: 11/13/2024
Date Signed: 11/13/2024 10:08:18 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/26/2024 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20240826091521
FACILITY NAME:EASTLAKE COMMUNITY CHURCH PRESCHOOLFACILITY NUMBER:
376600490
ADMINISTRATOR:DINORAH JUAREZFACILITY TYPE:
850
ADDRESS:2351 OTAY LAKES ROADTELEPHONE:
(619) 421-4156
CITY:CHULA VISTASTATE: CAZIP CODE:
91915
CAPACITY:174CENSUS: 130DATE:
11/13/2024
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Facility Director Dinorah JuarezTIME COMPLETED:
10:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child sustained unexplained injuries while in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 11/13/24 at 9:50AM, Licensing Program Analyst (LPA) Luigi Gargaro conducted an unannounced complaint finding delivery visit to the facility regarding the above allegation. During the course of the investigation, analyst conducted interviews with the reporting party, the facility director, staff members and day care parents.

From the evidence gathered, it could not be conclusively proved or disproved that a lack of supervision occurred at the facility resulting in a child in care sustaining an injury. All interviewed relevant staff denied seeing an injury occur on the day in question and no related, required incident report was filed for that day. Analyst found insufficient corroborative evidence to either substantiate or refute the allegation. Therefore the allegation was determined to be unsubstantiated.

An exit interview was conducted and the report was reviewed with facility director Dinorah Juarez. A copy of this report, along with Appeal Rights (LIC9058 01/16), were provided. A notice of site visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the visit. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Luigi Gargaro
LICENSING EVALUATOR SIGNATURE:

DATE: 11/13/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/13/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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