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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600490
Report Date: 02/25/2025
Date Signed: 02/25/2025 10:44:44 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2025 and conducted by Evaluator Shannan Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250127153749
FACILITY NAME:EASTLAKE COMMUNITY CHURCH PRESCHOOLFACILITY NUMBER:
376600490
ADMINISTRATOR:DINORAH JUAREZFACILITY TYPE:
850
ADDRESS:2351 OTAY LAKES ROADTELEPHONE:
(619) 421-4156
CITY:CHULA VISTASTATE: CAZIP CODE:
91915
CAPACITY:174CENSUS: 147DATE:
02/25/2025
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Director, Dinorah JuarezTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff left day care child unattended
INVESTIGATION FINDINGS:
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On 02/25/2025 at 10:30 AM Licensing Program Analyst (LPA) S. Williams made and unannounced complaint visit for the complaint received on 1/27/2025 for the purpuse of delivering findings on the above referenced allegation. LPA met with Director, Dinorah Juarez LPA was grated entry after identifying self, showing badge, and disclosing the reason for the visit.

Based on the information obtained during interviews, observations, and documention reviewed it is determined that...
The allegation is valid because the preponderance of evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12) the deficiency is being cited on the attached LIC 9099D. The notice of site visit was given and must remain posted for 30 days.
LPA S. WIlliams informed the Director, Dinorah Juarez, that this report dated 02/25/2025 documents (1) type A citation which shat be posted for 30 consecutive days as there was an immediate risk to the health, safety, or personal rights of a child in care.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Shannan Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 20-CC-20250127153749
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108

FACILITY NAME: EASTLAKE COMMUNITY CHURCH PRESCHOOL
FACILITY NUMBER: 376600490
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/25/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/25/2025
Section Cited
CCR
101229(a)(1)
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101229(a) The Licensee shall provide care and supervision...(1) no child(ren) shall be left without the supervision of a teacher at any time...Supervision shall include visual observation.
This requirement is not met as evidenced by:
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Site Supervisor stated that the teacher whom had been responsible for the same violation on 8/9/2024, who had been trained as previously agreed was terminated. Director stated that she would like to participate in the CCLD Advocacy program. LPA will initiate the referral 02/25/2025.
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Based on interview and record review, the Licensee did not comply with the section cited above and that on 12/6/24, there was an absence of supervision resulting in C1 being left unsupervised on the playground which poses an immediate, safety, or personal rights risk to persons in care.
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Site Director stated they have switched to brightweel app which allows for the office staff and parents to see where the children are at in the facility; to help ensure staff accountability. This will be another level of name to face transition to ensure this will not happen again and pictures are being added.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Shannan Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/21/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/21/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 20-CC-20250127153749
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: EASTLAKE COMMUNITY CHURCH PRESCHOOL
FACILITY NUMBER: 376600490
VISIT DATE: 02/25/2025
NARRATIVE
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Also, LPA S. WIlliams informed the facility Director, Dinorah Juarez to provide a copy of this licensing report dated 02/25/2025 that documents any Type A citation to the parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Reciept of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.
SUPERVISORS NAME: Cynthia Biszant
LICENSING EVALUATOR NAME: Shannan Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3