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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600636
Report Date: 10/24/2022
Date Signed: 10/24/2022 11:44:18 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/08/2022 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20220808154642
FACILITY NAME:CHILDTIME CHILDREN'S CENTER - CHULA VISTAFACILITY NUMBER:
376600636
ADMINISTRATOR:KELLY PARRYFACILITY TYPE:
850
ADDRESS:770 RANCHO DEL REY PARKWAYTELEPHONE:
(619) 397-0165
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:129CENSUS: 69DATE:
10/24/2022
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Jessica DornTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Administrator did not prevent the spread of Hand, Foot, and Mouth disease
INVESTIGATION FINDINGS:
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On October 24, 2022, at 11:00 am, Licensing Program Analyst (LPA), Gloria Gonzalez conducted a complaint inspection to deliver findings and met with Director, Jessica Dorn regarding the above allegation. LPA advised the Director of the purpose of the inspection and conducted a tour of the facility. There were 69 children and 8 staff members present during the inspection.

During the course of this investigation, interviews were conducted with the Director, staff members, daycare children, daycare parents, and records reviewed. Director states there were at least 11 cases of Hand Foot and Mouth disease during the period of 8/3/22 to 8/9/22. Director stated they followed proper protocols in sanatizing and disinfecting the classrooms. Due to conflicting statements obtained and although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the above allegation is found to be unsubstantiated. No deficiencies cited.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20220808154642
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDTIME CHILDREN'S CENTER - CHULA VISTA
FACILITY NUMBER: 376600636
VISIT DATE: 10/24/2022
NARRATIVE
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A copy of this report and appeal rights (LIC 9058) was provided to Director, Jessica Dorn. LPA observed Director, post LIC9213 – Notice of Site Visit and Director was advised this notice is to be posted for 30 days from today’s date.  An exit interview was conducted with Director, Jessica Dorn.
SUPERVISOR'S NAME: Tulam VuTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Gloria GonzalezTELEPHONE: (619) 767-2238
LICENSING EVALUATOR SIGNATURE:

DATE: 10/24/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/24/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2