Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600696
Report Date: 01/27/2017
Date Signed: 01/27/2017 04:01:02 PM


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/23/2016 and conducted by Evaluator Joelle Redding
COMPLAINT CONTROL NUMBER: 20-CC-20161223161110
FACILITY NAME:KINDERCARE-CARLSBAD 1648FACILITY NUMBER:
376600696
ADMINISTRATOR:LEONE POWERFACILITY TYPE:
850
ADDRESS:6270 FLYING L.C. LANETELEPHONE:
(760) 431-2558
CITY:CARLSBADSTATE: CAZIP CODE:
92009
CAPACITY:114CENSUS: 65DATE:
01/27/2017
UNANNOUNCEDTIME BEGAN:
03:35 PM
MET WITH:Director Leone PowerTIME COMPLETED:
04:05 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal rights: Child was slapped on the hand by staff
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
LPA interviewed staff who have worked with or around the child (Child #1) and staff (Staff #1) who were alleged to have been part of the incident. LPA also interviewed a sample of six of the 17 parents of the children enrolled in that particular class. Despite multiple attempts to contact them, the remainder of the parents did not reply. Information obtained was contradictory and the majority of the information obtained during the interviews did not support the allegation. LPA attempted to interview Child #1 as well as two of the 3 year old children that were present and involved in the incident that precipitated the allegation. No definitive information was obtained. Because LPA cannot conclusively state that the allegation did not occur as an isolated incident, unobserved, directly by others, it is determined to be Unsubstantiated, meaning the burden of proof cannot be met to dismiss or substantiate. No deficiency is cited. Appeal Rights (1/16) were discussed and provided. Signature at the bottom of this report confirms receipt. Notice of Site Visit was posted today. As of January 1, 2017, the term “inconclusive” is no longer used to refer to the outcome of certain complaint investigations. Such complaint allegations are now deemed “unsubstantiated.” This document has not yet been updated to reflect this change.
Inconclusive
Estimated Days of Completion:
SUPERVISOR'S NAME: Carl SheltonTELEPHONE: (619) 767-2212
LICENSING EVALUATOR NAME: Joelle ReddingTELEPHONE: (619) 767-2222
LICENSING EVALUATOR SIGNATURE:

DATE: 01/27/2017
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/27/2017
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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