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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600786
Report Date: 06/23/2023
Date Signed: 06/23/2023 10:48:33 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SOUTH EAST, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2023 and conducted by Evaluator Courtnee Peebles
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20230522105535
FACILITY NAME:NCCS CHILD DEVELOPMENT CENTER-EUCALYPTUSFACILITY NUMBER:
376600786
ADMINISTRATOR:SANDRA ROMEROFACILITY TYPE:
850
ADDRESS:1805 S. ESCONDIDO BLVD.TELEPHONE:
(760) 745-1302
CITY:ESCONDIDOSTATE: CAZIP CODE:
92027
CAPACITY:32CENSUS: DATE:
06/23/2023
UNANNOUNCEDTIME BEGAN:
10:48 AM
MET WITH:Shonna Brookin-WigginsTIME COMPLETED:
11:40 AM
ALLEGATION(S):
1
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9
Staff forced day care child to hit another day care child
INVESTIGATION FINDINGS:
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On June 23, 2023, at 10:48 AM, Licensing Program Analyst (LPA) Courtnee Peebles arrived unannounced to NCCS Child Development Center - Eucalyptus (CCC) and met with director, Shonna Brookin-Wiggins to discuss the investigative finding of the allegation listed above. On June 23, 2023 at 10:48 AM, LPA conducted a tour and census of the CCC. During the investigation, LPA conducted confidential interviews with five staff (D,S1,S2,S3,S4,S5) and two children (C1,C2).

On May 22, 2023, a complaint was received with allegations stating, staff forced day care child to hit another day care child. Confidential interviews revealed the CCC staff and director redirect children by talking to and speaking firmly about what is allowed and not allowed at the facility. Staff usually separate children when they get into a physical altercation allowing them to focus on their behavior and how to channel negative energy. Confidential interviews also revealed all staff are helpful and work together as a team.

Based on confidential interviews conducted during the investigation the allegation that Staff forced day care child to hit another day care child, is not supported or proven by evidence. Therefore, the above allegations are unsubstantiated. A notice of site visit was provided and must remain posted for 30 days. A copy of this report and appeal rights were given and explained to Director Shonna Brookin-Wiggins.
Unsubstantiated
Estimated Days of Completion: 31
SUPERVISORS NAME: Pauline Beschorner
LICENSING EVALUATOR NAME: Courtnee Peebles
LICENSING EVALUATOR SIGNATURE:

DATE: 06/23/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/23/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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