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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600788
Report Date: 01/14/2021
Date Signed: 01/14/2021 10:37:03 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/26/2020 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20201026113413
FACILITY NAME:KINDERCARE LEARNING CENTER - PASEO LADERAFACILITY NUMBER:
376600788
ADMINISTRATOR:ANA KINGFACILITY TYPE:
850
ADDRESS:1101 PASEO LADERATELEPHONE:
(619) 482-1800
CITY:CHULA VISTASTATE: CAZIP CODE:
91910
CAPACITY:78CENSUS: DATE:
01/14/2021
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Facility Director Ana KingTIME COMPLETED:
09:00 AM
ALLEGATION(S):
1
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8
9
Child sustained injury at facility
INVESTIGATION FINDINGS:
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12
13
On 01/14/21, at 8:45AM, LPA, Luigi Gargaro, conducted an unannounced complaint tele-visit to the facility today, due to the Covid-19 outbreak, to deliver the finding for the above allegation. Analyst met with director, Ana King, for the finding delivery. During the inspection there were 32 children with four teachers in the four operating classrooms.

During the course of the investigation, interviews were conducted with the facility director and staff, day care parents, the victim child and related family members. Contacts were also made with relevant worker counterparts from other investigating public agencies and related documents and reports from those outside agencies were reviewed.

Based on the information gathered, it was determined that it could not be conclusively proved or disproved that child #1 sustained an injury that required medical care at the facility. While there was no indication that any practices conducted at the facility may have caused or contributed to the injury, the allegation could not be definitively disproved as it was discovered by center personnel and child reportedly did not have it when dropped off by parent.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20201026113413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE LEARNING CENTER - PASEO LADERA
FACILITY NUMBER: 376600788
VISIT DATE: 01/14/2021
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies were cited.

A copy of the report, appeal rights and notice of site visit will be e-mailed to the director and she was advised that acknowledgement of the receipt of the report is to be received within twenty four hours.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Luigi GargaroTELEPHONE: (619) 767-2229
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2