376600880-3-1-2023-51-CC-TDAL-CPRMG8-20230309083531

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 376600880
Report Date: 03/01/2023
Date Signed: 03/01/2023 03:48:20 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/07/2023 and conducted by Evaluator Jennifer Lott

COMPLAINT CONTROL NUMBER: 51-CC-20230207131950

FACILITY NAME:	LEARNING ACADEMY, THE		FACILITY NUMBER:	376600880
ADMINISTRATOR:	SANDRA GEORGE		FACILITY TYPE:	850
ADDRESS:	11646 RIVERSIDE DRIVE		TELEPHONE:	(619) 938-0933
CITY:	LAKESIDE	STATE: CA	ZIP CODE:	92040
CAPACITY:	40	CENSUS: 27	DATE:	03/01/2023
		UNANNOUNCED	TIME BEGAN:	09:40 AM
MET WITH:	Licensee, Sandra George		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Staff handled day care child in a rough manner

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Jennifer Lott conducted a complaint investigation visit to deliver findings for the above allegation. LPA was greeted at the front door by Licensee, Sandra George and was granted entry after identifying herself and disclosing the reason for her visit.

The Department’s investigation consisted of interviews and record reviews. It is alleged that on or about February 6, 2023, staff handled day care child in a rough manner. Interviews revealed that child #1 (C1) was picked up properly with both hands under the child’s armpits and placed on a bench. Interviews also revealed that C1 was not handled in a rough manner and child was addressed appropriately.

This agency has investigated the complaint alleging staff handled day care child in a rough manner. The Department has found that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted and report was reviewed with Licensee, Sandra George. A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Jennifer Lott
LICENSING EVALUATOR SIGNATURE:	DATE: 03/01/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/01/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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