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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600948
Report Date: 06/19/2024
Date Signed: 06/19/2024 04:18:55 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/29/2024 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20240329103128
FACILITY NAME:KINDERCARE LEARNING CENTER - EASTLAKE INFANTFACILITY NUMBER:
376600948
ADMINISTRATOR:LAURA FISCHERFACILITY TYPE:
830
ADDRESS:2354 FENTON STREETTELEPHONE:
(619) 656-9853
CITY:CHULA VISTASTATE: CAZIP CODE:
91914
CAPACITY:36CENSUS: 18DATE:
06/19/2024
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Ashley EnwiaTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Day care child sustained an injury while in care
INVESTIGATION FINDINGS:
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On June 19, 2024, at 3:15 pm, Licensing Program Analyst (LPA), Gloria Gonzalez conducted a complaint inspection to deliver findings and met with Interim Director, Ashley Enwia, regarding the above allegation. LPA advised Enwia of the purpose of the inspection and conducted a tour of the facility. There were eighteen (18) daycare children and five (5) staff members present during the inspection.

On 3/29/24, Community Care Licensing (CCL) received a complaint alleging a day care child sustained an injury while in care. The allegation stated Child #1 (C1) had bruises on her feet. During the course of the investigation, interviews were conducted with Director, Assistant Director, 10 staff members, 9 daycare parents, and outside agencies. Assistant Director and staff stated that no staff member observed another staff member hurt a child while in care. There was no corroborating evidence regarding this allegation or any witnesses, and it is unknown how or where C1's bruises occured.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240329103128
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINDERCARE LEARNING CENTER - EASTLAKE INFANT
FACILITY NUMBER: 376600948
VISIT DATE: 06/19/2024
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur. Therefore the above allegation is found to be unsubstantiated.

No deficiencies cited.

A copy of this report and appeal rights (LIC 9058) was provided to Enwia. LPA observed Licensee post LIC9213 – Notice of Site Visit and Enwia was advised this notice is to be posted for 30 days from today’s date. An exit interview was conducted with Interim Director, Ashley Enwia.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/19/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2