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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600966
Report Date: 05/01/2026
Date Signed: 05/01/2026 03:56:48 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/02/2026 and conducted by Evaluator Juan Carlos Valdez
COMPLAINT CONTROL NUMBER: 51-CC-20260102093910
FACILITY NAME:CHILDREN'S CHOICE - SCHOOL-AGEFACILITY NUMBER:
376600966
ADMINISTRATOR:FREDA SIMMONSFACILITY TYPE:
840
ADDRESS:1465 EAST MADISON AVENUETELEPHONE:
(619) 442-4014
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:28CENSUS: 0DATE:
05/01/2026
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Jennifer GrawvunderTIME COMPLETED:
04:10 PM
ALLEGATION(S):
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Staff was late to pick up day care children from school
INVESTIGATION FINDINGS:
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On 5/01/26 at 2:15 PM Licensing Program Analsyt (LPA) J.C. Valdez conducted an unannonced visit to deliver findings, for the complaint received 1/02/26 for the above allegation(s). LPA met with the Vice President of Operations Jennifer Grawvunder. LPA identified himself and disclosed the purpose of the visit. There were 0 staff and 0 children present in 1 classroom.

Based upon interviews with staff, parents and third parties, it was disclosed that the facility was late picking up children from a school several times during the period of August 2025 through Dec 2025. LPA determined that this constitutes a violation of the children’s personal rights. The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED.

See 9099-D for deficiency cited. Exit interview conducted and report was reviewed with the Vice President of Operations Jennifer Grawvunder. A Notice of Site Visit was given and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Juan Carlos Valdez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20260102093910
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE - SCHOOL-AGE
FACILITY NUMBER: 376600966
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/01/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/04/2026
Section Cited
CCR
101223(a)(2)
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Personal Rights 101223(a)(2)
(a)The licensee shall ensure that each child is accorded the following personal rights: (2)To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs. This requirement was not met as evidenced by...
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The Vice President of Operations states that she will conduct a training with all drivers regarding the procedure if drivers willl be late to pick up children for afternoon care. The Vice President of Operaitons will have all attending staff sign the meeting agenda. Vice President of Operations will send proof of the signed agenda to the Department via by 5/04/2026.
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Based on interview with third party, it was disclosed that the facility was late picking up children from a school several times during the period of August 2025 through Decemeber 2025, which poses a potential health, safety and personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Juan Carlos Valdez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026
LIC9099 (FAS) - (06/04)
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