<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600966
Report Date: 05/01/2026
Date Signed: 05/01/2026 04:04:59 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2026 and conducted by Evaluator Juan Carlos Valdez
COMPLAINT CONTROL NUMBER: 51-CC-20260206095806
FACILITY NAME:CHILDREN'S CHOICE - SCHOOL-AGEFACILITY NUMBER:
376600966
ADMINISTRATOR:FREDA SIMMONSFACILITY TYPE:
840
ADDRESS:1465 EAST MADISON AVENUETELEPHONE:
(619) 442-4014
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:28CENSUS: 0DATE:
05/01/2026
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Jennifer GrawvunderTIME COMPLETED:
04:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not have the required qualifications.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/01/26 at 2:15 PM Licensing Program Analsyt (LPA) J.C. Valdez conducted an unannonced visit to deliver findings, for the complaint received 2/06/26 for the above allegation(s). LPA met with the Vice President of Operations Jennifer Grawvunder. LPA identified himself and disclosed the purpose of the visit. There were 0 staff and 0 children present in 1 classroom.

Based on staff file reviews and staff interviews, the LPA determined that an unqualified aide (S2) has been transporting children between the facility and two schools without the required direct supervision of a qualified teacher. During interviews it was disclosed that this violation has occurred since Janurary 2026 which poses/posed a potential health and safety risk to children in care. The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED.
See 9099-D for deficiency cited. Exit interview conducted and report was reviewed with the Vice President of Operations Jennifer Grawvunder. A Notice of Site Visit was given and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Juan Carlos Valdez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20260206095806
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: CHILDREN'S CHOICE - SCHOOL-AGE
FACILITY NUMBER: 376600966
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/01/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/29/2026
Section Cited
CCR
101216.2(e)
1
2
3
4
5
6
7
101216.2(e) Teacher Aide Qualifications
An aide shall work only under the direct supervision of a teacher.


This requirement was not met as evidenced by...
1
2
3
4
5
6
7
The Vice President of Operations refuses to come up with a plan of correction. The Vice President of Operations does not agree with the citation and intends to appeal. LPA advised the Vice President of Operations her appeal rights and was provided a physical copy.
8
9
10
11
12
13
14
Based upon staff file reviews conducted, LPA determined that staff member (S2) is not qualified to be alone with children. During staff interviews, it was disclosed that unqualified aide (S2) has been transporting children without supervision of a teacher since Janurary 2026 which poses a potential health, safety and personal rights risk to children in care.
8
9
10
11
12
13
14
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Juan Carlos Valdez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/01/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/01/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2