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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376600967
Report Date: 05/15/2026
Date Signed: 05/15/2026 01:50:58 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/04/2026 and conducted by Evaluator Juan Carlos Valdez
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20260304091346
FACILITY NAME:CHILDREN'S CHOICE - INFANTFACILITY NUMBER:
376600967
ADMINISTRATOR:JANEL JINAFACILITY TYPE:
830
ADDRESS:1465 EAST MADISON AVENUETELEPHONE:
(619) 442-4014
CITY:EL CAJONSTATE: CAZIP CODE:
92019
CAPACITY:19CENSUS: 10DATE:
05/15/2026
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Lauren RockabrandTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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Staff leaves day care child in highchair for extended periods of time.
Staff does not ensure day care children's needs are being met.
INVESTIGATION FINDINGS:
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On 05/15/26 at 11:00AM Licensing Program Analyst J.C. Valdez conducted and unannounced visit to deliver findings, for the complaint received on 03/04/26 for the above allegations. LPA met with the acting Director Jennifer Grawvunder. LPA identified himself and disclosed the purpose of the visit. There were 10 children and 5 taff in 1 classroom.

It was alleged that the facility leaves children in highchairs for extended periods of time and that staff are not meeting children’s needs. LPA conducted investigative interviews which were contradictory. During inspection visits 03/03/26 and 03/13/26, LPA did not observe children being left in highchairs for extended periods or any unmet needs. Based on information obtained during interviews and observations, it could not be determined that the facility leaves children in highchairs for extended periods of time or that staff are not meeting children's needs. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Therefore, the above allegations are found to be UNSUBSTANTIATED. (next page)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Juan Carlos Valdez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20260304091346
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CHILDREN'S CHOICE - INFANT
FACILITY NUMBER: 376600967
VISIT DATE: 05/15/2026
NARRATIVE
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No Deficiencies cited.

Exit interview conducted and report was reviewed with the assistant Director. A notice of site visit was given and must remains posted for 30 days.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Juan Carlos Valdez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2