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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376601186
Report Date: 07/22/2025
Date Signed: 07/22/2025 10:12:21 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/03/2025 and conducted by Evaluator Keely Messerschmidt
PUBLIC
COMPLAINT CONTROL NUMBER: 10-CC-20250603143846
FACILITY NAME:MC GUINNESS, FRANCES FAMILY DAY CAREFACILITY NUMBER:
376601186
ADMINISTRATOR:MC GUINNESS, FRANCESFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 672-8710
CITY:OCEANSIDESTATE: CAZIP CODE:
92056
CAPACITY:14CENSUS: 8DATE:
07/22/2025
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:Frances Mc GuinnessTIME COMPLETED:
10:20 AM
ALLEGATION(S):
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Day care child sustained unexplained injury
INVESTIGATION FINDINGS:
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On 7/22/25 at 9:50 am, Licensing Program Analyst (LPA) Keely Messerschmidt arrived at the facility for the purpose of delivering the complaint findings on the above-referenced allegation. LPA met with Licensee Frances Mc Guinness.

On June 3rd, 2025, Community Care Licensing (CCL) received a complaint alleging that day care child sustained an unexplained injury. Regarding the allegation that day care child sustained an unexplained injury, interviews conducted with 3 out of 3 staff members stated Child # 1 (C1) did not sustain any injuries while in their care. It was disclosed by Staff #1 (S1) that they noticed a bruise on C1 in the upper rib area that was in the healing stage, but they didn't think anything of it, therefore did not report it to C1’s parent/authorized representative. No other evidence was found during the investigation that would corroborate the allegation.

See LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 10-CC-20250603143846
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE SE CC RO, 3737 MAIN STREET, STE 700
RIVERSIDE, CA 92501
FACILITY NAME: MC GUINNESS, FRANCES FAMILY DAY CARE
FACILITY NUMBER: 376601186
VISIT DATE: 07/22/2025
NARRATIVE
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Based on interviews conducted during the investigation, it has been determined that although the allegations may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations did or did not occur. Therefore, the allegations are UNSUBSTANTIATED.

An exit interview was conducted, and this report was reviewed with the Licensee, Frances


Mc Guinness, and a copy was provided. Appeal rights were discussed and provided during the exit interview.

A Notice of Site visit was given, and Licensee understands that it must remain posted for 30 days.
SUPERVISORS NAME: Deborah Mullen
LICENSING EVALUATOR NAME: Keely Messerschmidt
LICENSING EVALUATOR SIGNATURE:

DATE: 07/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2