<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376603632
Report Date: 01/26/2024
Date Signed: 01/26/2024 09:39:39 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2023 and conducted by Evaluator Grace Curtis
COMPLAINT CONTROL NUMBER: 51-CC-20231218131104
FACILITY NAME:KIRKHAM, GEMMA FAMILY CHILD CAREFACILITY NUMBER:
376603632
ADMINISTRATOR:GEMMA KIRKHAMFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 580-7600
CITY:SAN MARCOSSTATE: CAZIP CODE:
92069
CAPACITY:14CENSUS: 9DATE:
01/26/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Gemma KirkhamTIME COMPLETED:
10:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal Rights: Provider pulled daycare child's hair.
Personal Rights: Provider engaged in a verbal altercation in the presence of daycare children.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On January 26, 2024 at 9:00 a.m. Licensing Program Analyst (LPA) Leilani Curtis conducted an unannounced inspection to deliver the findings on the complaint allegations referenced above. Upon arrival LPA met with Licensee Gemma Kirkham and proceeded to tour the facility. Also present was the licensee’s spouse George Kirkham. There were 9 children in care, 2 who were infants. Appropriate ratio/capacity was observed. Staff members have the required background clearances and are associated to the facility.

The initial complaint investigation was conducted by LPA Curtis on 12/21/23. Throughout the course of investigation, interviews were conducted with the licensee, several parents and several children. Written statements were also obtained from several parents. It was alleged that the licensee pulled a daycare child’s hair and engaged in a verbal altercation in the presence of daycare children. The information obtained through licensee, parent & children interviews, and written statements from parents were contradictory to the allegations. The parents, children and licensee interviewed denied the allegations and no other parent could corroborate the allegations or has a concern about the allegations. Based on this information, the allegations are determined to be unsubstantiated which means although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged incidents or violations occurred at the facility.

No deficiencies are cited
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20231218131104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KIRKHAM, GEMMA FAMILY CHILD CARE
FACILITY NUMBER: 376603632
VISIT DATE: 01/26/2024
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
An exit interview was conducted with Licensee Kirkham. The licensee was provided with a copy of this report and her appeal rights (LIC 9058). LIC 9213 NOTICE OF SITE VISIT FORM IS REQUIRED TO BE POSTED FOR 30 DAYS. LPA observed the licensee post notice of site visit.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Grace Curtis
LICENSING EVALUATOR SIGNATURE:

DATE: 01/26/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/26/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2