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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376604825
Report Date: 09/05/2025
Date Signed: 09/05/2025 04:31:57 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/03/2025 and conducted by Evaluator Renita Rodriguez
COMPLAINT CONTROL NUMBER: 51-CC-20250903131445
FACILITY NAME:FONTENETTE, LINDA FAMILY CHILD CAREFACILITY NUMBER:
376604825
ADMINISTRATOR:LINDA FONTENETTEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 292-5370
CITY:SAN DIEGOSTATE: CAZIP CODE:
92124
CAPACITY:14CENSUS: 8DATE:
09/05/2025
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Linda FontenetteTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Licensee utilizes off limit area for infants in care.
Licensee does not follow infant safe sleep regulations.
Licensee is not following manufacturer's recommendations for day care equipment.
INVESTIGATION FINDINGS:
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On 9/5/25 at 8:45 a.m., Licensing Program Analysts, LPAs Renita Rodriguez and Annette Sutherland made an unannounced visit to initiate an investigation, for the complaint received on 9/3/25, regarding the above allegations. LPAs met with Licensee Linda Fontenette. LPAs were granted entry after identifying themselves, showing badge, and disclosing the reason for the visit. Also present in the home was helper Karina Espinoza. LPAs observed ratios: 8 children, 4 of whom are infants. 1 infant left at 10:15 am.

During this visit LPAs toured the facility, conducted interviews and reviewed records. It was alleged "Licensee utilizes off limit area for infants in care", upon arrival LPA Rodriguez walked upstairs where 2 infants were in 2 separate rooms with the doors closed. Infant C1 was in off limit areas bedroom 1 in a car seat with door closed. C2 was in off limit areas bedroom 2 sitting in a slightly reclining low chair with a locking tray in place, child was not eating. Licensee states, "The infants were placed upstairs to sleep because it was too loud downstairs."
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 6
Control Number 51-CC-20250903131445
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: FONTENETTE, LINDA FAMILY CHILD CARE
FACILITY NUMBER: 376604825
VISIT DATE: 09/05/2025
NARRATIVE
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It was alleged "Licensee does not follow infant safe sleep regulations", Licensee states infant C1 was in care on 9/4/25. Licensee could not provide documentation to show the 15 minute check was completed for the child yesterday or today. Per licensee ,"She just did not do it". Infant C2 was placed in bedroom 2, per licensee for sleeping and licensee was unable to provide documentation for that child either. C1 and C2 were not placed in playpens or cribs as required for sleeping. Playpens are downstairs but were not being utilized. There was a infant (C3) standing in a playpen. LPA reviewed files and did not locate safe sleep documentation in the files. Licensee states she does document the 15 minute checks and provided sleep logs dated 9/2/25 and 9/3/25.

It was alleged "Licensee is not following manufacturer's recommendations for day care equipment", LPA Rodriguez walked upstairs and located infant C2 in off limit areas in bedroom 2. C2 was placed in a slightly reclining low chair with a locking tray. Infant was not eating. C1 was in off limit areas bedroom 1 in a car seat with door closed. Licensee states, "The infants were placed upstairs to sleep because it was too loud downstairs." LPAs observed 3 children in high chairs and Licensee states ,"They had just finished eating". However there was no evidence of a recent meal or snack being served.

LPAs Renita Rodriguez and Annette Sutherland informed licensee Linda Fontenette that this report dated 9/5/25 that documents 2 Type A citations. Type A citations which shall be posted for 30 consecutive days as there is immediate risks to the health, safety, or personal rights of children in care.

Also, LPAs Renita Rodriguez and Annette Sutherland informed the licensee Linda Fontenette to provide a copy of this licensing report dated 9/5/25 that documents any Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to parents/guardians of any newly enrolled child for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 6
Control Number 51-CC-20250903131445
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: FONTENETTE, LINDA FAMILY CHILD CARE
FACILITY NUMBER: 376604825
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/06/2025
Section Cited
CCR
102423(a)(2)
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102423 Personal Rights(a)Each child receiving services from family child care home shall have certain rights that shall not be waived .... regardless of consent or authorization from the child's authorized rep. These rights include, but are not limited to:(2)To receive safe, healthful, and comfortable accommodations, furnishings, and equipment.
This requirement is not met as evidenced by...
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Licensee states she will enroll in a training regarding personal rights and provide proof of registration within 24 hours. Licensee states she wants to ensure she has a better understanding of the various personal rights of the children
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Based on observations and interviews equipment is not being per manufacturer recommendation. Children are being put to sleep in car seats and chairs. Children observed in high chairs without meals which posed an immediate Health, Safety or Personal Rights risks to persons in care.
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for her knowledge as well as to be able to provide her knowledge of this to parents/caregivers when a parent is requesting something that is against the personal rights of the child in accordance with Licensing regulations.
Type A
09/05/2025
Section Cited
CCR
102425(h)
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102425 Infant Safe Sleep (h)Car seats shall only be used for transportation purposes and shall not be used for sleeping.

This requirement is not met as evidenced by....
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Licensee removed the children from the off limits rooms and car seat and placed them in play pens for napping while at the facility. LIcensee states she will ensure she follows safe sleep requirements moving forward. Licensee states she will review safe sleep regulations and provide
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Based on observations and interviews, child 1 and child 2 were put in a car seat and chair for the purpose of sleeping which posed an immediate Health, Safety or Personal Rights risks to persons in care.
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and provide a written statement of her understanding of regulations by due date of 9/6/25.
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 6
Control Number 51-CC-20250903131445
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: FONTENETTE, LINDA FAMILY CHILD CARE
FACILITY NUMBER: 376604825
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/05/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/13/2025
Section Cited
CCR
102416.3(a)(6)
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102416.3 Alterations to Existing Buildings/ Grounds(a) Prior to making..... (6)Any change from an area of the family child care home previously identified as "off limits" to an area where care and supervision will be provided to children in care.
This requirment is not met as evidenced by..
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Licensee removed the children from the off limit rooms. Licensee states she understands which areas of her home is off limits and will ensure that prior to use she contacts the department for inspection and approval.
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Based on observation, interview and record review, the licensee did not notify the Department regarding use of the off limit area, LPA observed C1 and C2 in bedroom 1 and bedroom 2 which poses a potential Health, Safety or Personal Rights risks to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 6
Control Number 51-CC-20250903131445
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: FONTENETTE, LINDA FAMILY CHILD CARE
FACILITY NUMBER: 376604825
VISIT DATE: 09/05/2025
NARRATIVE
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The allegation is valid because the preponderance of the evidence has been met, therefore, the above allegation is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12, Chapter 3) the deficiency is being cited on the attached LIC 9099D. The Notice of Site Visit was provided, and LPA observed posting. Licensee is advised it must remain posted for 30 days. Exit interview conducted and report was reviewed with the licensee Linda Fontenette. A notice of site visit was given and must remain posted for 30 days.

TSP referral will be submitted on her behalf.

SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Renita Rodriguez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/05/2025
LIC9099 (FAS) - (06/04)
Page: 6 of 6