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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376610400
Report Date: 06/12/2026
Date Signed: 06/12/2026 01:01:42 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/23/2026 and conducted by Evaluator Adrian Castellon
COMPLAINT CONTROL NUMBER: 20-CC-20260323084022
FACILITY NAME:MURILLO, GUADALUPE FAMILY CHILD CAREFACILITY NUMBER:
376610400
ADMINISTRATOR:GUADALUPE MURILLOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 423-7263
CITY:SAN DIEGOSTATE: CAZIP CODE:
92154
CAPACITY:14CENSUS: 4DATE:
06/12/2026
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Guadalupe MurilloTIME COMPLETED:
01:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee hit child in care
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On June 12, 2026 at 11:30AM, Licensing Program Analyst (LPA), Adrian Castellon conducted an unannounced complaint inspection to deliver the finding for the above listed allegation. LPA met with Licensee, Guadalupe Murillo, and advised licensee of the purpose of the inspection and conducted a tour of the home. It was alleged that licensee hit a child in care. During the course of the investigation, interviews were conducted with the Licensee, reporting party, day-care parents, three day-care children a facility assistant. Licensee denies that she has ever hit a child in care. Parents were not able to corroborate the allegation. Children interviewed could not corroborate the allegation. Assistant was not able to corroborate the allegation. Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged allegation, LPA was unable to determine whether or not the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. Exit interview conducted and report was reviewed with the Licensee, Guadalupe Murillo. A Notice of Site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Rajani Goudreau
LICENSING EVALUATOR NAME: Adrian Castellon
LICENSING EVALUATOR SIGNATURE:

DATE: 06/12/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/12/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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