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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376615877
Report Date: 10/06/2025
Date Signed: 10/06/2025 11:50:20 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/28/2025 and conducted by Evaluator Gloria Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250528140303
FACILITY NAME:ROJAS, MARYANNE FAMILY CHILD CAREFACILITY NUMBER:
376615877
ADMINISTRATOR:ROJAS, MARYANNEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 322-3936
CITY:SAN DIEGOSTATE: CAZIP CODE:
92173
CAPACITY:14CENSUS: 10DATE:
10/06/2025
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Maryanne RojasTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Child sustained an unexplained fracture while in care
INVESTIGATION FINDINGS:
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On October 6, 2025, at 11:00 AM, Licensing Program Analyst (LPA) Gloria Gonzalez conducted a complaint inspection to deliver findings regarding the above allegation. LPA met with Licensee Maryanne Rojas, informed her of the purpose of the inspection and conducted a tour of the facility. At the time of the inspection, there were ten children and one staff member present.

On May 28, 2025, Community Care Licensing (CCL) received a complaint alleging that a child sustained an unexplained fracture while in care. The investigation was conducted by the Department’s Investigations Branch, Investigator John Rante. As part of the investigation, interviews were conducted with the licensee, daycare parents, and representatives from other agencies. Medical records, facility records, and surveillance footage were also obtained and reviewed.

Due to conflicting information gathered during the investigation, it could not be determined how or where the injury occurred. Based on the totality of the evidence, the Department was unable to conclusively
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20250528140303
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ROJAS, MARYANNE FAMILY CHILD CARE
FACILITY NUMBER: 376615877
VISIT DATE: 10/06/2025
NARRATIVE
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determine whether Child #1 sustained the injury while at the daycare or outside of the daycare. The exact cause of the injury remains unknown. Therefore, the allegation that a child sustained an unexplained fracture while in care is determined to be unsubstantiated.

An unsubstantiated finding means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation did or did not occur.

No deficiency cited.

A copy of this report and a Notice of Site Visit (LIC 9213) was given to Licensee and must remain posted on, or immediately adjacent to, the interior side of the main door for 30 days. LPA observed LIC 9213 was posted. Appeal Rights (LIC 9058) was provided. Failure to comply with posting requirements shall result in an immediate civil penalty of $100. An exit interview was conducted and the report was reviewed with Licensee, Maryanne Rojas.
SUPERVISORS NAME: Tulam Vu
LICENSING EVALUATOR NAME: Gloria Gonzalez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/06/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/06/2025
LIC9099 (FAS) - (06/04)
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