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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376616073
Report Date: 06/10/2026
Date Signed: 06/10/2026 04:33:47 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2026 and conducted by Evaluator Mahjoba Mohsini
COMPLAINT CONTROL NUMBER: 51-CC-20260324114554
FACILITY NAME:CARMEL, GALINA FAMILY CHILD CAREFACILITY NUMBER:
376616073
ADMINISTRATOR:GALINA CARMELFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 504-0408
CITY:SAN DIEGOSTATE: CAZIP CODE:
92129
CAPACITY:14CENSUS: 0DATE:
06/10/2026
UNANNOUNCEDTIME BEGAN:
03:35 PM
MET WITH:Galina CarmelTIME COMPLETED:
04:35 PM
ALLEGATION(S):
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Child was inappropriately disciplined while in care
INVESTIGATION FINDINGS:
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On 6/10/26 at 3:35 PM Licensing Program Analyst (LPA) Mahjoba Mohsini made an unannounced complaint visit for the complaint received on 3/24/26 for the purpose of delivering findings on the above referenced allegation. LPA met with the licensee Galina Carmel. No children were present at the facility.

It was alleged a daycare child (C1) was inappropriately disciplined while in care. During the investigation, LPA toured the facility, interviewed staff, made observations and collected facility documents. LPA attempted interviews with previous and current parents/guardian of children in care, but did not receive any responses. According to staff, C1 was put into bed for nap time by the facility helper and child refused to nap. The licensee states she helped the child engage in play after child refused to nap. Staff state they have not observed facility helper in any action to negatively impact any children. Facility states they have not had any complaints regarding inappropriate discipline.
(Continued on LIC 9099C...)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Mahjoba Mohsini
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20260324114554
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: CARMEL, GALINA FAMILY CHILD CARE
FACILITY NUMBER: 376616073
VISIT DATE: 06/10/2026
NARRATIVE
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Based on the information obtained during interviews, observations, and documentation reviewed it is determined that the allegation cannot be corroborated and is determined to be unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegation is found to be Unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Galina Carmel. A notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Keturah Lane
LICENSING EVALUATOR NAME: Mahjoba Mohsini
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2