<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376616127
Report Date: 12/12/2023
Date Signed: 12/12/2023 11:46:11 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2023 and conducted by Evaluator Keturah Lane
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20231205154823
FACILITY NAME:RAMIREZ, MARIA ELENA FAMILY CHILD CAREFACILITY NUMBER:
376616127
ADMINISTRATOR:MARIA ELENA RAMIREZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 565-6591
CITY:SAN DIEGOSTATE: CAZIP CODE:
92124
CAPACITY:14CENSUS: 12DATE:
12/12/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Maria Elena RamirezTIME COMPLETED:
10:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is operating out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/12/23 at 9:30 AM, Licensing Program Analysts (LPAs) Keturah Lane and Sherlynn Banas conducted an unannounced initial 10-day visit, for the complaint received on 12/5/23, regarding the above allegation. LPAs met with Licensee Maria Elena Ramirez and also present in the home was Licensee’s helper Maria Castaneda, Licensee’s adult daughter Geome Ramirez and 12 children in care (including 4 infants). LPAs observed facility within ratio at time of visit.

During this visit, LPAs toured the facility, conducted interview with Licensee and received a copy of the children’s roster. Based on the interview and documents obtained from complainant, and interview conducted with Licensee, it is determined that on 11/30/23 between 9-9:30 AM, Licensee was out of ratio with 5 infants in care. The licensee stated that on 11/30/23 another child requested to come last minute and she got mixed up with another school age child that was also in care that day and didn’t realize her mistake. (continued on LIC9099-C...)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 51-CC-20231205154823
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: RAMIREZ, MARIA ELENA FAMILY CHILD CARE
FACILITY NUMBER: 376616127
VISIT DATE: 12/12/2023
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Licensee was out of ratio for less than 30 minutes. Licensee stated that it was the only time she was out of ratio. Documents received from complainant state that on 11/30/23 between 9:04 – 9:27 AM, complainant observed 13 children in care at facility with 5 of the children being under 2 years of age (infants).

The allegation is valid because the preponderance of evidence has been met, therefore the above allegation is found to be SUBSTANTIATED. See LIC9099-D for Type B deficiency cited.

Exit interview conducted and report was reviewed with the licensee, Maria Elena Ramirez. Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 51-CC-20231205154823
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108

FACILITY NAME: RAMIREZ, MARIA ELENA FAMILY CHILD CARE
FACILITY NUMBER: 376616127
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 12/12/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
12/14/2023
Section Cited
CCR
102416.5(d)(2)
1
2
3
4
5
6
7
102416.5 Staffing Ratio and Capacity (d) For a Large Family Child Care Home, the maximum number of children for whom care may be provided at any one time when there is an assistant provider in the home...(2) More than twelve and up to fourteen children only if the criteria in Section 1597.465 of the Health and Safety Code are met. This requirement was not met as evidenced by…
1
2
3
4
5
6
7
Licensee will provide updated schedule of when children are in care with names/DOB showing that no more than 4 infants are present with 12 or less children in care. Licensee will also provide a written statement acknowledging she understands the ratio and capacity rules for a large license.
8
9
10
11
12
13
14
Based upon complainant records and interviews with complainant and Licensee, Licensee had 13 children in care including 5 infants in care on 11/30/23 which is a potential heath, safety and personal rights risk to children
8
9
10
11
12
13
14
Licensee will provide the updated schedule and written statement via e-mail to LPA Lane no later than end of next business day 12/14/23.
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
1
2
3
4
5
6
7
Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Tashima Daniel
LICENSING EVALUATOR NAME: Keturah Lane
LICENSING EVALUATOR SIGNATURE:

DATE: 12/12/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/12/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3