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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376616303
Report Date: 07/01/2026
Date Signed: 07/01/2026 11:27:55 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/20/2026 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20260520155235
FACILITY NAME:TORRES GARCIA, GLORIA FAMILY CHILD CAREFACILITY NUMBER:
376616303
ADMINISTRATOR:GLORIA TORRES GARCIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 266-7670
CITY:SAN DIEGOSTATE: CAZIP CODE:
92105
CAPACITY:14CENSUS: 13DATE:
07/01/2026
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Gloria Torres GarciaTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Licensee does not ensure daycare children are being properly transported.
INVESTIGATION FINDINGS:
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On 07/01/26, at 9:15AM, Licensing Program Analyst (LPA), Luigi Gargaro, conducted an unannounced complaint visit to the facility to deliver the findings for the above allegation. During today's visit, analyst also conducted additional in person interviews with two facility assistants he was not able to interview at the time of his initial complaint visit.

During the course of the complaint investigation, analyst conducted interviews with the reporting party, the licensee, all facility helpers, day care parents and verbal day care children.

It was alleged that the licensee's niece had been transporting children without a license. Licensee's niece provided proof of a valid license that was issued in January of 2026 and, while most testimony indicated that she was not driving prior to that date, analyst could not definitively prove or disprove she did not drive before receiving her license. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Luigi Gargaro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20260520155235
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO CC RO, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: TORRES GARCIA, GLORIA FAMILY CHILD CARE
FACILITY NUMBER: 376616303
VISIT DATE: 07/01/2026
NARRATIVE
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An exit interview was conducted and the report was reviewed with licensee Gloria Torres Garcia. A copy of this report, along with Appeal Rights (LIC9058 01/16), was provided. A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100
SUPERVISORS NAME: Selina Siao
LICENSING EVALUATOR NAME: Luigi Gargaro
LICENSING EVALUATOR SIGNATURE:

DATE: 07/01/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/01/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2