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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376618697
Report Date: 07/10/2024
Date Signed: 07/10/2024 12:55:25 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2024 and conducted by Evaluator Victoria Hernandez
PUBLIC
COMPLAINT CONTROL NUMBER: 51-CC-20240122140412
FACILITY NAME:BARCENAS, SANDRA FAMILY CHILD CAREFACILITY NUMBER:
376618697
ADMINISTRATOR:SANDRA BARCENASFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 222-4866
CITY:SAN DIEGOSTATE: CAZIP CODE:
92117
CAPACITY:14CENSUS: 6DATE:
07/10/2024
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Sandra BarcenaTIME COMPLETED:
01:10 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child in care was inappropriately touched
Staff made an inappropriate comment to child in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 7/10/24 at 1:00 PM Licensing Program Analyst (LPA) Victoria Hernandez and Licensing Program Manager (LPM) Renesha Askew made an unannounced complaint visit for the complaint received on 1/22/2024 for the purpose of delivering findings on the above reference allegations. LPA and LPM were granted entry after identifying self, showing badge, and disclosing the reason for the visit.

Based on the information obtained during interviews, observations, and documentation reviewed it is determined that there is not enough evidence to corroborate that a child was inappropriately touched while in care and that the child was spoken to improperly. Witness statements were contradictory in nature and although licensee has cameras outside licensee states there are no cameras inside to have captured the interaction.Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred, therefore the above allegations are found to be Unsubstantiated. Exit interview conducted and report was reviewed with the licensee Sandra Barcenas. A notice of site visit was given and must remain posted for 30 days
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Renesha Askew
LICENSING EVALUATOR NAME: Victoria Hernandez
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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