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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376618725
Report Date: 04/30/2024
Date Signed: 04/30/2024 04:04:31 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/16/2024 and conducted by Evaluator Gerald Poindexter
COMPLAINT CONTROL NUMBER: 51-CC-20240216111723
FACILITY NAME:VILLALPANDO, VIRIDIANA FAMILY CHILD CAREFACILITY NUMBER:
376618725
ADMINISTRATOR:VIRIDIANA VILLALPANDOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 277-4973
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:14CENSUS: 10DATE:
04/30/2024
UNANNOUNCEDTIME BEGAN:
03:15 PM
MET WITH:Viridiana Villapando TIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Licensee did not ensure that child's diapering needs were met.
Licensee did not ensure child was fed.
Licensee inappropriately disciplined child in care.
INVESTIGATION FINDINGS:
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On 4/30/24 at 1 pm, Licensing Program Analyst Gerald Poindexter made an unannounced visit for the complaint received on 2/16/24 for the purpose of delivering findings on the above referenced allegations. LPA met with the licensee Viridiana Villalpando. Based on the information obtained during observation at the facility, review of facility records and other pertinent documentation, and interviews with staff, parents, children, and other potential witnesses, the allegations cannot be proven or disproven, as follows:

The allegation that “Licensee did not ensure that child's diapering needs were met,” cannot be verified. There was no supporting visual evidence nor physical documentation available, and no corroborating information obtained during interviews.

The allegation that “Licensee did not ensure child was fed,” cannot be verified. There were no corroborating statements obtained during interviews and LPA observed sufficient food available during visit.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 51-CC-20240216111723
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
FACILITY NAME: VILLALPANDO, VIRIDIANA FAMILY CHILD CARE
FACILITY NUMBER: 376618725
VISIT DATE: 04/30/2024
NARRATIVE
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The allegation that “Licensee inappropriately disciplined child in care,” cannot be verified. There was no supporting visual evidence or physical documentation available, and no corroborating information obtained during interviews.

It is determined that all allegations are UNSUBTANTIATED. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove that the alleged violations occurred.

No deficiencies are cited.

Exit interview conducted and report was reviewed with the licensee Viridiana Villalpando. A Notice of Site Visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 04/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2