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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376618725
Report Date: 05/09/2024
Date Signed: 05/09/2024 11:28:04 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/16/2024 and conducted by Evaluator Gerald Poindexter
COMPLAINT CONTROL NUMBER: 51-CC-20240216111723
FACILITY NAME:VILLALPANDO, VIRIDIANA FAMILY CHILD CAREFACILITY NUMBER:
376618725
ADMINISTRATOR:VIRIDIANA VILLALPANDOFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(858) 277-4973
CITY:SAN DIEGOSTATE: CAZIP CODE:
92111
CAPACITY:14CENSUS: 8DATE:
05/09/2024
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Viridiana VillalpandoTIME COMPLETED:
11:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee did not provide adequate supervision of child in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 5/9/24 at 11 am, Licensing Program Analyst Gerald Poindexter made an unannounced visit for the complaint received on 2/16/24 for the purpose of delivering findings on the above referenced allegations. LPA met with the licensee Viridiana Villalpando. Based on the information obtained during observation at the facility, review of facility records and other pertinent documentation, and interviews with staff, parents, children, and other potential witnesses, the allegation cannot be proven or disproven as follows:

The allegation that “Licensee did not provide adequate supervision of child in care,” cannot be verified. There was neither photographic evidence, direct witnesses, nor documentation, to corroborate the allegations. Details provided to the LPA during interviews were inconsistent and contradictory, not allowing for a conclusive perspective.

It is determined that the allegation is UNSUBTANTIATED. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove that the alleged violations occurred.

No deficiencies are cited. Exit interview conducted and report was reviewed with the licensee Viridiana Villalpando. A Notice of Site Visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Gerald Poindexter
LICENSING EVALUATOR SIGNATURE:

DATE: 05/09/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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