<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376619495
Report Date: 12/21/2023
Date Signed: 12/21/2023 09:12:23 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO N. CC RO, 7575 METROPOLITAN DR STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/25/2023 and conducted by Evaluator Saraliz Velando
COMPLAINT CONTROL NUMBER: 51-CC-20231025094657
FACILITY NAME:TORRES, AURELIA FAMILY CHILD CAREFACILITY NUMBER:
376619495
ADMINISTRATOR:AURELIA TORRESFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(760) 415-0272
CITY:CARLSBADSTATE: CAZIP CODE:
92009
CAPACITY:14CENSUS: 1DATE:
12/21/2023
UNANNOUNCEDTIME BEGAN:
08:37 AM
MET WITH:Licensee, Aurelia TorresTIME COMPLETED:
09:30 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee is using inappropriate forms of punishment for day care child.

Licensee spoke rudely towards day care child.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/21/23, Licensing Program Analyst (LPA) Saraliz Velando conducted an unannounced complaint visit for the purpose of delivering findings for complaint received on 10/25/23 regarding the above allegations. LPA met with the licensee, Aurelia Torres and toured the home. There was one child in care.
LPA Velando conducted interviews with potential witnesses, conducted parent interviews, and reviewed facility files.
Based on the information LPA Velando obtained, it was not determined that Licensee is using inappropriate forms of punishment for day care child and licensee spoke rudely towards day care child. The preponderance of the evidence has not been met and therefore, the above allegations are found to be UNSUBSTANTIATED. No deficiencies are cited. Although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. Exit interview was conducted with licensee, Aurelia Torres. Appeal Rights and licensing report were reviewed with the licensee. Signature at the bottom of this report confirms receipt. A notice of site visit was provided and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Joelle Redding
LICENSING EVALUATOR NAME: Saraliz Velando
LICENSING EVALUATOR SIGNATURE:

DATE: 12/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3