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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376620613
Report Date: 09/03/2025
Date Signed: 09/03/2025 12:07:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/07/2025 and conducted by Evaluator Diana Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20250707120849
FACILITY NAME:MARTINEZ, ESPERANZA FAMILY CHILD CAREFACILITY NUMBER:
376620613
ADMINISTRATOR:ESPERANZA MARTINEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 587-5010
CITY:CHULA VISTASTATE: CAZIP CODE:
91911
CAPACITY:14CENSUS: 5DATE:
09/03/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Esperanza Martinez, ProviderTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Licensee does not ensure that daycare children are adequately fed.
INVESTIGATION FINDINGS:
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On September 3, 2025, at 10:00 AM, Licensing Program Analysts (LPAs), Diana Sanchez and Luigi Gargaro made an unannounced complaint inspection to deliver the complaint investigation findings for the above allegation. LPA met with Esperanza Martinez and explained the purpose of today’s inspection. Current census is 5.

This agency has investigated the above allegation. During the investigation, LPA interviewed licensee, staff, daycare children, child nutrition program case worker and daycare parents.

It was alleged that licensee does not ensure that daycare children are adequately fed. The licensee and staff denied allegation, advising that they follow the food program guidelines and weekly menu. During interview with LPA, children disclosed that they like the food facility provides and are provided with extra food if requested. Parents interviewed did not disclose any concerns or issues relating to food service or with the facility or staff. During facility inspections conducted on 07/11/25 and 07/24/25, LPA observed a sufficient food supply. Additionally, LPA observed children eating soup with meat and vegetables during lunch meal service.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Diana Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20250707120849
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: MARTINEZ, ESPERANZA FAMILY CHILD CARE
FACILITY NUMBER: 376620613
VISIT DATE: 09/03/2025
NARRATIVE
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Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incident(s), LPA was unable to determine whether or not the allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

Exit interview conducted and report was reviewed with the licensee Esperanza Martinez. A Notice of Site Visit was given and must remain posted for 30 days. LPA observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Diana Sanchez
LICENSING EVALUATOR SIGNATURE:

DATE: 09/03/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/03/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2