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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376620613
Report Date: 11/10/2025
Date Signed: 11/10/2025 05:36:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/23/2025 and conducted by Evaluator Luigi Gargaro
COMPLAINT CONTROL NUMBER: 20-CC-20250923092228
FACILITY NAME:MARTINEZ, ESPERANZA FAMILY CHILD CAREFACILITY NUMBER:
376620613
ADMINISTRATOR:ESPERANZA MARTINEZFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 587-5010
CITY:CHULA VISTASTATE: CAZIP CODE:
91911
CAPACITY:14CENSUS: 1DATE:
11/10/2025
UNANNOUNCEDTIME BEGAN:
04:00 PM
MET WITH:Esperanza MartinezTIME COMPLETED:
06:00 PM
ALLEGATION(S):
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Licensee handled daycare child in a rough manner
INVESTIGATION FINDINGS:
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13
On 11/10/25 at 4:00PM, Licensing Program Analyst (LPA) Luigi Gargaro conducted a complaint finding delivery visit with licensee Esperanza Martinez regarding the above allegation. During the course of the investigation, interviews were conducted with the reporting party, the licensee, the licensee’s assistants, children in care and day care parents.

Based on the information gathered, analyst was unable to satisfactorily obtain sufficient corroboration regarding an incident in which it was alleged that the licensee sat a child down roughly. Due to that, analyst could not definitively state how the child in question was placed in their chair and whether that constituted inappropriate treatment or was indicative of general provider/child interaction at the facility.
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

An exit interview was conducted and the report was reviewed with licensee Martinez. A copy of this report, along with Appeal Rights (LIC9058 01/16), was provided. A Notice of Site Visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Luigi Gargaro
LICENSING EVALUATOR SIGNATURE:

DATE: 11/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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