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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376622324
Report Date: 04/25/2024
Date Signed: 04/25/2024 10:17:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/09/2024 and conducted by Evaluator Cindy Meier
COMPLAINT CONTROL NUMBER: 20-CC-20240209085250
FACILITY NAME:KINNEY, LINDA & JAN FAMILY CHILD CAREFACILITY NUMBER:
376622324
ADMINISTRATOR:LINDA & JAN KINNEYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(619) 852-2520
CITY:SAN DIEGOSTATE: CAZIP CODE:
92104
CAPACITY:14CENSUS: 8DATE:
04/25/2024
UNANNOUNCEDTIME BEGAN:
09:25 AM
MET WITH:Linda KinneyTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Licensee is operating over ratio.
Staff handled child in a rough manner.
Staff yelled at child.
Licensee did not prevent children from hitting other children due to lack of
supervision.
INVESTIGATION FINDINGS:
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On 04/25/2024 at 9:25 a.m. Licensing Program Analyst (LPA), Cindy Meier conducted an unannounced complaint inspection to deliver the findings for the above allegations. LPA met with Co-Licensee, Linda Kinney, and advised co-licensee the purpose of the inspection and conducted a tour of the facility. There were eight (8) children and facility assistant present during the inspection.

During the course of the investigation, interviews were conducted with co-licensee, facility assistant, daycare parents and daycare children. The facility roster and children’s schedule were obtained and reviewed by LPA.

It was alleged that on multiple occasions at pick up time, there would only be one (1) childcare provider present and approximately ten to twelve children, many assumed to be under the age of two years old. Both co-licensee and assistant denied the allegation
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20240209085250
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: KINNEY, LINDA & JAN FAMILY CHILD CARE
FACILITY NUMBER: 376622324
VISIT DATE: 04/25/2024
NARRATIVE
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and stated that the facility always maintains ratio and capacity. During review of the facility roster, children’s and staff schedules no violations of the terms of the facility license were noted. Daycare children interviewed stated they interact with both co-licensee and assistant. Parents interviewed expressed that they have never observed too many children with only one (1) staff at pick up time.

It was also alleged that on an undisclosed date, assistant #1 (A1) yelled at an unidentified child when they did not listen, grabbed their arm, lifted them out of the chair and threw them into the center of the room. A1 denied the allegations and stated they have never yelled or handled a child in a rough manner. Co-licensee denied the allegations stating she has never observed A1 yell at or rough handle a child. Four (4) current daycare children stated they had never observed A1 yell at or hit children, nor had been yelled at or handled roughly by staff. Daycare parents interviewed stated they have not observed staff yelling or handling children in a rough manner and expressed a high level of satisfaction with the care the co-licensee provides.

It was also alleged that due to the lack of supervision daycare children would hit each other. No specific incidents were described, or any ouch reports were recorded. LPA was unable to verify any specific incidents. There were no other witnesses to the alleged incident and no written or photographic documentation to support that specific incidents had occurred. Parents interviewed expressed a high level of satisfaction with the care the facility provides and feel it is a safe environment.

Due to conflicting information obtained throughout the course of the investigation and no other witnesses to the alleged incidents, LPA was unable to determine whether or not the allegations occurred. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are UNSUBSTANTIATED.

Exit interview was conducted and the report was reviewed with Co-Licensee, Linda Kinney. A Notice of Site Visit was given and must remain posted for 30 days.o
SUPERVISORS NAME: Jason Garay
LICENSING EVALUATOR NAME: Cindy Meier
LICENSING EVALUATOR SIGNATURE:

DATE: 04/25/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/25/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2