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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 376622445
Report Date: 12/05/2023
Date Signed: 12/05/2023 12:46:18 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/10/2023 and conducted by Evaluator Diana Sanchez
PUBLIC
COMPLAINT CONTROL NUMBER: 20-CC-20231010083346
FACILITY NAME:ABDALA, JENNIFER FAMILY CHILD CAREFACILITY NUMBER:
376622445
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 2DATE:
12/05/2023
UNANNOUNCEDTIME BEGAN:
12:10 PM
MET WITH:Jennifer Abdala, ProviderTIME COMPLETED:
12:45 PM
ALLEGATION(S):
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Licensee does not ensure the safety of children during vehicle transport
INVESTIGATION FINDINGS:
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On December 5, 2023, at 12:10 PM, Licensing Program Analysts (LPAs), Diana Sanchez and Shannan Williams made an unannounced complaint inspection to deliver the complaint investigation findings for the above allegation. LPAs met with provider Jennifer Abdala and explained the purpose of today’s inspection. Current census is 2.

This agency has investigated the above listed allegation. During the investigation, LPA conducted facility inspections, interviews with provider, daycare children and daycare parents.

It was alleged that on 10/10/2023, Licensee was driving unsafely while transporting daycare children. Licensee denied the allegation, explaining that she always ensures to be cautious and careful while transporting children. Licensee stated she has never engaged in a verbal altercation with other motorists in the facility or her personal vehicle. Daycare children interviewed denied feeling unsafe while being transported by licensee nor ever observing the licensee yell at anyone while driving. Parents interviewed did not raise any concerns regarding the supervision or transportation provided by licensee.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana SanchezTELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 20-CC-20231010083346
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR., STE 110
SAN DIEGO, CA 92108
FACILITY NAME: ABDALA, JENNIFER FAMILY CHILD CARE
FACILITY NUMBER: 376622445
VISIT DATE: 12/05/2023
NARRATIVE
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There is insufficient evidence to support and no witnesses to corroborate the above allegation. Based on conflicting information, LPA was unable to determine whether or not, the above allegation occurred. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is Unsubstantiated.

Exit interview conducted and report was reviewed with Licensee Jennifer Abdala. A copy of this report, along with Appeal Rights (LIC9058), was provided. A notice of site visit was given and must remain posted for 30 days. LPAs observed that the notice of site visit was posted during the inspection. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.
SUPERVISOR'S NAME: Jason GarayTELEPHONE: (619) 767-2250
LICENSING EVALUATOR NAME: Diana SanchezTELEPHONE: (619) 767- 2210
LICENSING EVALUATOR SIGNATURE:

DATE: 12/05/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/05/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2